Golden Gate University Benefits Overview

Processes VA enrollment certifications, monitors academic progress and enrollment changes, maintains compliance with veterans’ education benefit regulations, advises student veterans, and coordinates with Financial Aid, Student Accounts, and Academic Advising. The role manages confidential student records, prevents benefit overpayments, and supports accurate institutional reporting during high-volume academic periods.

Designs and redevelops online courses in D2L Brightspace and Edvisor.ai, creating aligned outcomes, assessments, interactive activities, accessible content, and regular substantive interaction. Partners with faculty and subject matter experts, validates generative AI output, reviews course quality, troubleshoots LMS issues, evaluates engagement data, manages multiple deadlines, and contributes to instructional design processes and SOPs.

Provides administrative and academic support to deans and faculty directors across international university partner programs. Coordinates course scheduling, curriculum updates, faculty onboarding, enrollment, student records, evaluations, compliance reporting, events, meetings, and partner communications. Maintains program information across catalogs, websites, social media, and marketing materials. The role requires strong organization, cross-cultural communication, project coordination, technology proficiency, and on-site support in San Francisco, with occasional off-site activities.