Administer and optimize customer support tooling (Zendesk, Talkdesk, IVR, etc.), manage agent onboarding/offboarding and access, configure automations and routing, troubleshoot integrations and data discrepancies, collaborate cross-functionally to implement scalable solutions and improve support efficiency and user experience.

Lead and scale a multidisciplinary product design organization, set design vision and strategy, partner with product/engineering/analytics, drive user research and experimentation, and recruit and develop top design talent to deliver exceptional experiences across iOS, Android, web, mobile web, and email.

The Sr. Events Manager will oversee event logistics for B2B marketing across various industry conferences, ensuring effective planning, execution, and cross-functional collaboration to drive commercial value.

The Account Manager will manage employer and business partnerships, ensuring client satisfaction through effective communication and coordination across teams, overseeing account activities, and optimizing client outcomes.

Design and develop scalable cloud infrastructure and tooling, improve automation, optimize performance and mentorship for team members. Focus on CI/CD and systems reliability.

Lead security architecture, threat modeling, and enterprise risk management. Drive incident response, DevSecOps enablement, secure SDLC practices, and mentor engineers while aligning security with compliance and business needs.

The Executive Director is responsible for driving growth in organizational operations and market strategy, ensuring effective business processes and excellent client experience in pharmacy benefits and employer-sponsored solutions.