Jobs at Guidewire Software

As a Senior AI/ML Platform Engineer, you will architect and scale the ML platform, ensuring efficient ML workflows and collaborating with various teams to drive AI adoption.

Design, develop, and maintain Guidewire’s application platform, primarily focusing on backend services, APIs, microservices, and distributed systems. Ensure platform quality, scalability, availability, and security while using AI coding and automation tools. Collaborate across teams, support cloud and data platform adoption, contribute to infrastructure and frontend work as needed, and mentor junior engineers.

Own the product marketing strategy for Guidewire ClaimCenter, positioning its claims transformation, automation, AI, and workflow capabilities for P&C insurers. Develop messaging, technical content, sales enablement, go-to-market plans, conference presentations, customer workshops, market intelligence, and advocacy programs. Partner with product, engineering, sales, and solution consulting teams to drive adoption, pipeline, and measurable customer business outcomes.

Own the architecture and evolution of test automation frameworks for Guidewire Cloud and AI-powered services. Build API, UI, data, contract, and performance automation; integrate testing into CI/CD; and develop AI-driven testing capabilities. Establish standards for distributed, containerized environments using Docker and Kubernetes, improve observability and reliability, define quality objectives, and mentor engineers across teams. The role requires deep expertise in software testing, distributed systems, cloud platforms, and automation architecture.

As an Outbound Product Manager, you'll focus on AI and Workflow Automation for the Guidewire Cloud Platform, driving product direction, gather insights, collaborate cross-functionally and enhance customer adoption of automation solutions.

As an Engineering Manager, you'll lead the Application Platform team, driving innovation in cloud and AI technologies while ensuring secure and scalable solutions for clients. You'll mentor engineers, manage projects, and foster a culture focused on continuous improvement and operational excellence.

Design, build, and operate cloud-native, large-scale data platform and real-time stream processing services. Lead distributed systems development using Java/Scala and big-data technologies, mentor teams, ensure scalability, reliability, security, and drive platform adoption across the organization.

Provide technical leadership across multiple engineering teams to design, build, and operate secure, scalable, multi-tenant cloud-native SaaS services. Develop microservices, APIs, automation, and platform capabilities using cloud, container, and IaC technologies; drive AI adoption, ensure reliability, observability, CI/CD, security, and mentor engineers from design through production.

As a Staff Software Engineer on the Data Platform team, you'll architect and develop cloud-native SaaS services, lead distributed systems design, and mentor engineering teams to drive innovative data solutions.

As a Senior Machine Learning Engineer, you will architect a scalable ML platform, collaborate across teams, and ensure best practices for ML workflows and operations.

Sell Guidewire’s data and analytics software, particularly the HazardHub geospatial data product, to new and existing P&C insurance customers. Responsibilities include prospecting, relationship management, enterprise sales-cycle leadership, proposals, presentations, competitive analysis, post-sale expansion, trade-show participation, and regular sales reporting. The role requires at least five years of enterprise software sales experience and approximately 25–50% overnight travel for nationwide customer meetings.

Own a defined PolicyCenter product area from customer discovery through launch and adoption. Partner with carriers, engineering, design, field teams, and other product managers to prioritize features, write specifications, manage delivery, address production issues, and measure outcomes. The role focuses on policy administration workflows, underwriting, rating, integrations, cloud delivery, and practical AI capabilities for enterprise P&C insurance customers.

Build and deploy Guidewire’s production AI claims agent, including prompt and context architecture, RAG, tool integrations, human handoffs, evaluation systems, observability, and voice interactions. Improve accuracy, containment, resolution, latency, and reliability through production trace analysis and disciplined experimentation. Collaborate with insurance carriers to shape workflows, balance autonomy and risk, and harden the system for regulated claims data and real-world policyholder interactions.

Own a portfolio of Guidewire Analytics clients through onboarding, adoption, value realization, renewals, and expansion. Translate client business challenges into analytics use cases, guide stakeholder engagement, identify retention and growth opportunities, and coordinate internal teams to resolve issues and advance client objectives. The role requires strong client-facing commercial experience, analytical and technical curiosity, consultative problem-solving, and the ability to discuss APIs, datasets, models, and dashboards.

Manages a portfolio of insurance customers by driving adoption, satisfaction, retention, renewals, and expansion of Guidewire solutions. Builds trusted relationships with C-suite, business, and IT stakeholders; develops success and account plans; leads executive reviews; identifies sales opportunities; manages customer health and commercial renewals; advocates for customer needs internally; and mentors other customer success managers.

Drive adoption of Guidewire PricingCenter among North American P&C insurance carriers. Engage actuarial, underwriting, and pricing leaders to understand models, workflows, and modernization goals; translate needs into solution proposals; guide enterprise evaluations through commercial agreement; build pricing-focused pipeline; support go-to-market strategy; represent Guidewire at industry events; and provide customer insight to product and engineering teams.

Leads the transformation of Sales Operations into an AI-first organization by defining strategy, identifying automation opportunities, redesigning workflows, and architecting AI solutions across CRM, data, and enterprise platforms. Designs agents, RAG systems, and intelligent workflows; partners with Engineering and IT on integrations, governance, security, and scalability; establishes evaluation and observability standards; and drives enterprise adoption and executive alignment.

Own go-to-market positioning and marketing strategy for Guidewire PricingCenter and Predict. Develop technical content, sales enablement, thought leadership, and competitive intelligence for actuarial and data science audiences. Partner with product, engineering, and sales to influence the roadmap, accelerate adoption, generate pipeline, and translate insurance pricing, predictive modeling, and machine learning capabilities into compelling business narratives.

The role involves defining and refining Guidewire's AI narrative, crafting audience-specific messages, leading competitive positioning, and creating technical marketing assets to convey the value of AI-driven solutions in the P&C insurance sector.

Configure and customize Guidewire InsuranceNow, develop integrations and custom code, troubleshoot Java runtime and logs, implement APIs/microservices, demo functionality, perform peer code reviews, and collaborate with cross-functional teams to deliver implementations.