Jobs at The Home Depot

Leads store operations, order fulfillment, receiving, customer service, safety, staffing, and associate development. Manages picking, staging, loading, inbound freight, audits, shrink action plans, and SOP compliance. Serves as Manager on Duty for opening and closing, coordinates store readiness, resolves customer concerns, coaches associates, supports hiring, and enforces safety and performance standards. The role requires flexible scheduling, physical activity, and no travel.

Leads Pro department execution within a Home Depot store, overseeing customer service, inventory availability, deliveries, staffing, associate coaching, safety compliance, and operational standards. Performs Manager on Duty opening and closing responsibilities, coordinates store readiness, resolves customer concerns, supports recruiting and performance management, and drives Pro sales, loyalty, and Pro Xtra signups. The role manages four direct reports and requires flexible scheduling, including nights, weekends, and overtime.

Manage and coach Measure Technicians across field service areas to ensure quality, capacity, and sales conversion growth. Conduct field observations, partner with store leaders, hire/train/develop technicians, address customer issues, and use metrics/reporting to drive results.

Lead inside sales support teams serving managed accounts, overseeing quoting, order processing, post-sales fulfillment, performance management, coaching, cross-functional collaboration, process improvements, and customer escalation resolution to drive service levels and sales growth.

Lead and coach an outside Pro sales team to grow managed accounts and profitability. Manage portfolios, build pipelines, convert leads, run business reviews, develop market strategies, and deliver excellent customer service while using Salesforce and cross-functional partnerships.