Infinitus Systems, Inc. Benefits Overview

Provide help desk and technical support across employee devices, applications, accounts, office networks, and equipment. Manage onboarding, offboarding, device lifecycles, hardware and software inventory, access provisioning, endpoint compliance, and security procedures. Document IT processes, troubleshoot issues, support backups, and contribute to strategic IT projects. The role alternates early and standard coverage schedules and requires regular onsite support in San Francisco.

Own Infinitus’s revenue operations strategy and go-to-market engine. Build and optimize the revenue technology stack, apply AI to automate workflows and analyze customer interactions, improve forecasting and pipeline generation, and provide actionable insights across Sales, Marketing, Customer Success, and Finance. The role also leads incentive design, supports strategic execution, and may hire or direct contractors and vendors.

Own conversational AI agents from customer scoping and technical definition through pilot launch, commercial conversion, and ongoing performance. Partner with customers, engineers, AI specialists, conversation designers, and clinical experts to build, evaluate, troubleshoot, and launch safe, effective agents. Use SQL and performance data to guide product decisions, resolve blockers, communicate tradeoffs, and influence platform improvements.