Jobs at Infinity Business Services

Provide remote administrative support including email and calendar management, scheduling, data entry, document creation, client communication, project coordination, basic research, and optional social media tasks to ensure timely task completion and clear stakeholder updates.

Manage day-to-day customer support operations, own L2/L3 client escalations, coordinate cross-functional teams, maintain SLAs and CRM records, produce operational reports, and drive process improvements to ensure high service quality and client satisfaction.

Remote night-shift telecaller to handle outbound and inbound calls with US clients, follow scripts, schedule appointments, update CRM, meet daily call targets, and perform basic administrative tasks including CRM data entry, reporting, lead tracking, and internal coordination.

Lead a small remote team of virtual assistants to deliver social media and administrative services, manage client relationships, develop and implement social strategies, review content and reports, track KPIs, ensure platform policy compliance, and maintain quality and timely delivery.