Jobs at Instacart
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Trust & Safety Specialist, Critical Escalations (Contract)

Instacart
San Francisco
9 hours ago
+33
Resolve customer & shopper account issues through timely email responses. Conduct investigations to detect misconduct and fraudulent behavior. Complete live/ historical data reviews with detail-oriented approach. Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements.

Trust & Safety Specialist, Fraud (Contract)

Instacart
San Francisco
9 hours ago
+33
Resolve customer & shopper account issues through timely email responses. Conduct investigations to detect fraudulent activities and suspicious acts. Complete live/ historical data reviews with detail-oriented approach. Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements.

Trust & Safety Data Entry Specialist (Contract)

Instacart
San Francisco
9 hours ago
+33
This is a full time role (part time roles also available), you are expected to work 40 hours/week. This is a non-exempt position, you will be paid hourly; this role is not eligible for overtime.You may be scheduled to work 1 or 2 weekend days, your manager will assign your schedule based on your availability. This is a 3 month contract position. 

Trust & Safety Senior Manager, Fraud

Instacart
San Francisco
9 hours ago
+33
Given the multi-faceted nature of the function, the ideal candidate has a deep understanding of Fraud across numerous vectors and can apply direct experience combined with a high level of business acumen to ensure that the Instacart platform operates with the highest level of integrity for our customers, shoppers, & retail partners and that the associated cost of fraudulent activity is kept to a minimum. Additionally, the ideal candidate possesses excellent time-management skills, the ability to communicate & present information effectively to stakeholders at all levels, a deep-seeded passion for continuous improvement & scalable product/process solutions, and a very strong people management background.

Trust & Safety: Critical Escalations, Sr. Manager

Instacart
San Francisco
9 hours ago
+33
The Critical Escalations, Sr. Manager will report into the Director of Trust & Safety organization. The Trust & Safety team mission is to ensure ongoing stability of the Instacart Platform for shoppers, customers, & retailers through scalable solutions. As the Critical Escalations, Sr. Manager, you will partner with Trust & Safety leadership, Legal, Field Ops, and Law Enforcement to develop policies and process on the range of Trust & Safety issues that Instacart faces. In this role, you will also be responsible for ensuring positive resolutions and experiences on escalated issues throughout the Instacart community.

Strategy & BizOps Associate

Instacart
San Francisco
9 hours ago
+33
As a Strategy & BizOps team member, you will be the primary point of contact for our leadership team on critical questions related to Instacart’s near-term and long-term success. You will need to solve for multiple strategic priorities (i.e. growth, efficiency, and quality) and consider various stakeholders (customers, shoppers, advertisers, and retailers). Each week will bring you a new set of projects and challenges, where success is measured by data-driven outcomes -- you will have the satisfaction of seeing the results of your work and earning the gratitude of your peers while growing your career and learning the ins-and-outs of a cutting-edge tech startup.

Strategy & BizOps Sr. Associate - Retailers

Instacart
San Francisco
9 hours ago
+33
As a Strategy & BizOps team member, you will be the primary point of contact for our leadership team on critical questions related to Instacart’s near-term and long-term success. You will need to solve for multiple strategic priorities (i.e. growth, efficiency, and quality) and consider various stakeholders (customers, shoppers, advertisers, and retailers). Each week will bring you a new set of projects and challenges, where success is measured by data-driven outcomes -- you will have the satisfaction of seeing the results of your work and earning the gratitude of your peers while growing your career and learning the ins-and-outs of a cutting-edge tech startup. As a Strategy & BizOps Sr. Associate, you are the perfect mix of analytical, technical, and operational. You will collect, sanitize, analyze, and synthesize data; apply critical thinking & communications skills to make actionable recommendations; and drive those recommendations thru to execution. You are a clear, confident communicator who loves taking a complicated problem, decomposing it, and building a compelling business case.

Software Engineer, Data

Instacart
San Francisco
9 hours ago
+33
We're looking for experienced Data Engineers to join our fast moving team. We work on a range of interesting and challenging problems, from supporting thousands of concurrent shoppers and processing millions of data points in real time, to building enterprise grade solutions for our retailer partners to help them understand their customers better. Our platform is complex, rapidly scaling and processing millions of transactions in real-time all the time. There is a tremendous amount of opportunity in front of us, and joining now gives you a chance to grow your career and interests as we succeed.

Staff Software Engineer

Instacart
San Francisco
9 hours ago
+33
You will be part of a small team, with a large amount of ownership and autonomy for managing things directly. You will work closely with product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution. You will ship high quality, scalable and robust solutions with a sense of urgency. You will have the freedom to suggest and drive organization-wide initiatives.

Senior Technical Program Manager

Instacart
San Francisco
9 hours ago
+33
As an experienced Technical Program Manager, you drive the future of our products, application and platform. Our team leads exciting technology changes and rapid implementation of innovative new ideas within the engineering organization and across the company. In this role, you will be responsible for the delivery of large-scale initiatives, implementing processes and coordination strategically to help teams perform at their best. 

Software Engineer

Instacart
San Francisco
9 hours ago
+33
Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. You will learn how to build in an open collaborative environment serving millions of requests daily.

Senior Software Engineer, Infrastructure

Instacart
San Francisco
9 hours ago
+33
Assess the infrastructure landscape and identify key projects to improve reliability or scalability. You don’t like to do repetitive tasks and instead use software to reduce the need for them. Mentor less experienced engineers and modeling professional behavior around Pull Request review or deployment preparation. Craft automation and infrastructure as code to reduce toil. Consult with development teams on reliability and operability during design and development. Participation for on-call rotation for specific systems you are assigned ownership. Participation in interrupt rotation for ad-hoc Engineering support requests or investigation assistance.

Senior Product Manager, Fulfillment: Shopper Fraud

Instacart
San Francisco
9 hours ago
+33
Lead a cross-functional team of engineering, design, research, data science, operations, marketing, local markets, and more. You'll drive product definition, strategy, and long term vision for initiatives across audiences of our 4-sided marketplace, connecting customers, shoppers, retailers, and advertisers. Work closely with teams spread across Instacart’s different locations (San Francisco, Toronto, Atlanta) with a willingness to travel to those locations as needed. Identify the biggest problems to solve. Drive new feature development from start to finish. Run user research, usability studies, data-driven experiments to inform product direction. Build, measure, and iterate rapidly. Consistently integrate behavior data and customer feedback into key product decisions. Communicate product plans, benefits and results to all audiences - within teams, company, to users, press etc.

Senior Security Engineer

Instacart
San Francisco
9 hours ago
+33
Work closely with product managers, other teams, internal, external stakeholders and own a large part of the process from security problem understanding to building and shipping the solution. Ship high quality, scalable and robust solutions with a sense of urgency. Drive organization-wide impact. Have a large amount of ownership and autonomy for managing things directly.

Product Design Manager

Instacart
San Francisco
9 hours ago
+33
We’re looking for a creative leader who will help shape and build the digital experience for our Shoppers while maintaining a balance in the whole 4-sided marketplace ecosystem. Design for us doesn’t stop at our apps and website, it continues into the physical world. Instacart is welcomed into grocery stores and homes all over the country, and as the Product Design Manager, you will work closely with Instacart’s cross-functional leaders to define product strategy and vision while growing a team of designers focused on building groundbreaking, meaningful user experiences.

Research Manager

Instacart
San Francisco
9 hours ago
+33
Research managers will own the vision for how research will support their side of the business and manage four to six researchers. As the research team continues to scale, these first managers will be responsible for collaborating on the structure of the research org, defining mission of the research team at large, and hiring.

Senior Data Scientist

Instacart
San Francisco
9 hours ago
+33
You will be joining a growing data science team and will tackle some of the most challenging and impactful problems that are transforming how people buy groceries every day. You will be embedded within our data-driven product team as a trusted partner in uncovering barriers in the product’s usability and utilize these insights to inform product improvements that drive angle-changing growth. We’re looking for a self-driven, strategic thinker who can hit the ground running to ultimately influence decision-making across the entire organization.

Senior Machine Learning Engineer

Instacart
San Francisco
9 hours ago
+33
We're looking for experienced machine learning engineers to join our fast moving team. We work on a range of interesting and challenging problems, from making sure deliveries are efficient and on-time to helping customers decide what to buy. Machine learning is at the heart of this effort and an essential ingredient in Instacart's aggressive growth plan and vision for the future. We love machine learning engineers who are motivated not only by researching new solutions, but by owning the problem end to end. There is tremendous opportunity in front of us, and joining now gives you a chance to grow your career and interests as we succeed.

Product Designer

Instacart
San Francisco
9 hours ago
+33
We’re seeking creative problem solvers that can untangle complex problems and deliver polished, delightful products for our customers, shoppers, and retailers. You’ll use your full range of skills including strategic design, interaction design, and visual design to solve problems and craft amazing experiences. You’ll partner with research, product, data science, engineering, and content strategy to identify new opportunities, create and test concepts, and deliver end-to-end solutions that are functional, usable, and totally lovable.

People Research and Analytics Lead

Instacart
San Francisco
9 hours ago
+33
Own our annual and mid-year review process, collaborating with key People stakeholders. Evolve and develop our People Analytics function to effectively design, implement, administer and manage our People Analytics strategy, delivery and initiatives. Build relationships with key business partners, lead requirement gathering sessions, analyze source data and systems, and provide feedback on detailed data analysis to guide data-driven, people-focused decision making. Lead and develop robust people analytics format to support the organization with real time data to drive decisions. Lead data strategy for data warehousing, reporting, dashboards, and self-service people analytics. Lead and optimize reporting and dashboards to meet business requirements and create opportunities for automation, improvements and scalability. Use data to make predictions and test what is possible.

Manager, Engineering

Instacart
San Francisco
9 hours ago
You will manage a full-stack engineering team and manage the development of features and infrastructure. You will help prioritize work for your team, making difficult tradeoffs on design based on business constraints, ensuring on-time deliverables and high-quality software. You will provide hands-on technical management, guidance, and support including system/design/code review, and ultimately be responsible for the health of the systems your team builds. You will participate in interviewing, hiring decisions, on-boarding, and mentoring of new engineers with the goal of quickly making them productive members of your team. You will develop a team culture of ownership that reinforces the core values of Instacart!

Director, Product Operations

Instacart
San Francisco
9 hours ago
The scope of the Product Operations team is to improve the user experience with our products. They do this by ensuring the Care organization is ready and equipped to support new products that are released and providing the Product and Engineering organizations insights around contact types, contact volumes and root causes for contacts in an effort to reduce overall contact volume. The product operations associates you will manage collaborate closely on newly released products & features to help project manage the key aspects of the launch (milestones, testing, insights). The associates are also responsible for understanding the quality & user experience for our products globally. In this capacity, your team will partner & integrate closely with Product Managers & Engineering to bring an operational & support mindset to product development.

Director, Engineering

Instacart
San Francisco
9 hours ago
You will own one or more business-critical systems, and working closely with cross-functional partners will participate in developing the engineering vision and roadmaps for your organization. You will manage multiple multidisciplinary teams including other engineering managers and be responsible for your organization's productivity, system health, and impact. You will provide hands-on technical management, guidance, and support including system/design/code reviews. You will hire and grow your teams with superior engineering talent, and coach and improve the performance of existing engineers in your organization. You will directly assist senior engineering leaders in decision making for the broader engineering organization.

Director, Media Analytics, Ads

Instacart
San Francisco
9 hours ago
Partner with Instacart’s largest consumer packaged good (CPG) advertisers at the executive level to identify ways to increase the effectiveness of multi-million dollar advertising budgets deployed through Instacart’s dynamically priced ad auction. Develop strategic plans with advertisers outlining UPC coverage, keywords, bids, and seasonal trends to help achieve advertiser goals such as sales and share growth and new customer acquisition while maximizing return on investment and, consequently, media budget growth. Lead a team of analysts and optimization managers to better understand how to impact advertising budget growth and make recommendations in partnership with Instacart’s Brand Partnership Sales team. Expand media budgets from existing large customers, some of the largest advertisers in the world. Shape Instacart’s advertising roadmap in partnership with Product, Sales, and Account Management teams. Partner with Data Science and Data Engineering in structuring the underlying first-party data both from our ad platform and consumer experience to develop new insights about our advertisers’ business.

Director & Associate General Counsel, Privacy

Instacart
San Francisco
9 hours ago
As Director & Associate General Counsel, Privacy, you will head up Instacart's Global Privacy Program at Instacart by working closely with internal client teams in our product, policy, communications, CARE, engineering, and other teams to ensure company-wide compliance with relevant data protection and privacy laws. You’ll also partner closely with IT and security, developing policies and procedures to protect company data and manage vendor relationships.

Business Process Analyst

Instacart
San Francisco
9 hours ago
We are seeking a Business Systems Analyst to join our Financial team and assist in optimization of financial systems and functional areas including the Company’s Accounting, Billing, Accounts Receivable, Accounts Payable, and Payroll functions as well as upstream systems that impact transactions that flow through them . The ideal candidate will have experience with supporting these functional areas and thrive in a fast-paced, dynamic environment. You will be a key contributor for an organizational structure within the Financial Systems department to facilitate achievement of the department’s short-term goals and long-term objectives

Collections Lead

Instacart
San Francisco
9 hours ago
Monitor outstanding account balances for determination of next steps in collections process. Respond to or provide resolutions for internal and external customers inquiries in a timely matter. Contact customers regarding past due invoices and accounts. Provide information as requested to facilitate remittance, such as vendor forms. Liaise with billing department to correct errors, misapplied payments, request credits etc. Document and organize correspondence, log communication including emails and phone calls. Generate aging analysis and reports. Collect data and provide metrics around collections and aging. Provide opportunities for process improvement and additional efficiencies.

Android Engineer

Instacart
San Francisco
9 hours ago
You will be part of a small team, with a large amount of ownership and responsibility for managing things directly. Collaboration with product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution. Shipping high quality solutions with urgency. Championing Android: educating colleagues about subtleties & unique capabilities of the platform and leveraging them when building new features.

Software Engineer, Front End

Instacart
San Francisco
1 day ago
Our applications run primarily on React and Redux. They're written in ES6+ and TypeScript, are built with Webpack, and use JS styles. We aim to use JavaScript throughout the entire development process - build systems, components, styling, and rendering. Our Snacks component library is a good example of this in action. There's still a ton of work left to do here, and we'd like to start leading the industry with our front end tooling and libraries.

iOS Engineer

Instacart
San Francisco
1 day ago
We’re looking for iOS engineers to build the mobile apps at the core of Instacart’s business. On the customer side, our mobile engineers are tasked with building a flexible and intuitive app for all of our customers—from the technologically savvy to those who just got their first iPhone. On the Shopper side, developers are building a critical tool that guides shoppers through the store as they select items for our customers, all the way through last-mile logistics and delivery. On the Enterprise side, our mobile engineers are developing white-label products and APIs that let retailers build and maintain their own digital storefronts.

Software Engineer, Cloud Foundations

Instacart
San Francisco
1 day ago
Participate in an on-call rotation to support critical Instacart services. Support and extend our public cloud infrastructure and build tooling to help other teams around Engineering more easily consume and manage their public cloud resources. Support and extend our processes and tooling for Infrastructure as Code. Manage our security and permissions models as they apply to public cloud resources. Support and extend our observability stack that provides Engineering teams with the visibility they need to manager their services successfully.

Software Engineer, SRE

Instacart
San Francisco
1 day ago
Participate in an on-call rotation to support critical Instacart services. Participate in the definition and management of SLOs and error budgets for the Engineering teams that own services in production. Define standard practices and build tooling around incidents, postmortems, changes, and capacity and work with other Engineering teams to help them adopt these practices to improve their services. Work with other teams around Engineering to understand their systems and their challenges and identify how they can better leverage Instacart Infrastructure to improve the services they own.

Engineering Manager, SRE

Instacart
San Francisco
1 day ago
Build and lead a diverse team of world-class SREs. Define standard practices and build tooling around incidents, postmortems, changes, and capacity and work with other Engineering teams to help them adopt these practices to improve their services. Work with other teams around Engineering to understand their systems and their challenges and identify how they can better leverage Instacart Infrastructure. Build, prioritize, communicate, and drive the roadmap for your team. Provide technical and architectural leadership for your team and others. Grow and develop the individuals on your team.

Executive Assistant - Operations

Instacart
San Francisco
1 day ago
We are seeking a relationship-driven, organized and forward-thinking Executive Assistant to manage scheduling, business travel, dynamic calendars, and general support for two key players in Instacart’s success: our VP of Operations and our Operations Advisor to the Executive Leadership Team.

Senior Manager, Engagement Marketing (CRM)

Instacart
San Francisco
1 day ago
Drive strategic growth initiatives focused on on-boarding, engagement, partnership marketing programs, and more. Ability to tie back improvement in content to improvement in business results. Create and manage editorial content calendars across all CRM channels. Lead conceptualizing, creating and managing retention and engagement content initiatives via automated and personalized email marketing programs, push notifications and in-app messaging. Manage seasonal & lifecycle campaigns from end to end; strategy, calendaring, creative strategy, optimization, monitoring, reporting and analysis. Develop a rigorous content testing agenda across all CRM campaigns. Monitor complex journeys, triggers and automations with static and dynamic content. Ensure campaigns (including tests, segmentation and complex personalization logic) are set up and deployed accurately. Collaborate cross-functionally with Design, Product, Engineering, and Data Science to deliver compelling new personalized customer journeys.

Software Engineer, Systems Framework

Instacart
San Francisco
2 days ago
Build libraries, frameworks, and services to guide access to complex infrastructure. Work in partnership with application engineers to understand their needs and create tailored solutions. Research and deeply understand capabilities and limitations of storage, caching, messaging/queueing, scheduling, and other technologies. Create debuggable, observable systems with an eye towards excellent operational use. Mentor less experienced engineers.

Staff Software Engineer, Systems Framework

Instacart
San Francisco
2 days ago
Assess Instacart’s overall architectural needs and opportunities, proactively identifying areas to invest in. Understand existing infrastructure (including non-standard infrastructure) and create strategies to upgrade, evolve, or repair it. Organize work for large collaborative projects. Create debuggable, observable systems with an eye towards excellent operational use. Mentor less experienced engineers.

Billing Operations Associate

Instacart
San Francisco
2 days ago
We are looking for a dynamic individual who can be successful in both day-to-day processing and ad-hoc analysis/discovery activities to join our growing team. This position requires strong communication skills and the ability to work effectively both with internal stakeholders as well as be the first line of contact with our customers.

Principal Product Manager, Customer Acquisition

Instacart
San Francisco
2 days ago
We're building a team of incredibly talented product leaders to define and execute on our vision of being the world leader in online grocery. You'll work among star engineers, designers, data scientists, and operators in a fast-growing environment. The role demands a mix of principled thinking, well-honed product sense, and technical depth.

Director of Diversity & Inclusion

Instacart
San Francisco
3 days ago
The Director of Diversity, Inclusion and Belonging will help us continue to build and scale a diverse and inclusive culture and business. This innovative and compassionate leader with a partner with our senior leadership team, and key cross-functional teams to concept, build and execute company-wide D&I strategies and initiatives.

Senior Product Manager, Dynamic Pricing & Checkout

Instacart
San Francisco
3 days ago
A Product Manager at Instacart has a mix of principled thinking, well-honed product sense, and technical depth. They are ultimately responsible for owning the product and leading a cross-functional team to take ideas and iteratively, bring them to life. We’d like you to have a customer-first mindset and demonstrate experience in delivering impactful products and features that are heavily informed by data as well as user research.

Senior Product Manager, Shopper Engagement & Retention

Instacart
San Francisco
3 days ago
As Senior Product Manager for Shopper Engagement & Retention, you will lead a cross-functional team to help achieve Instacart's ambitious growth goals. In order to maximize growth, the Shopper Engagement team builds products, models, and metrics that keep shoppers coming back to Instacart and allow us to balance supply and demand efficiently.

Logistics Operations Associate

Instacart
San Francisco
4 days ago
As a Logistics Operations team member, you will also work to identify opportunities to improve processes through standardization and centralization. You will be challenged to make decisions on both a tactical & strategic level, taking calculated steps to prepare for and/or react to anything that may potentially impact fulfillment operations. Some examples include extreme weather, systems outages, marathons, expansions, and allocation of shopper memberships/certifications.

Paid Shopping Marketing Associate

Instacart
San Francisco
1 week ago
Our digital marketing team is highly analytical, moves fast and is focused on delivering quantifiable results. In this role, you will be responsible for acquiring new Instacart customers. This person will be working directly with senior leadership across different teams and will be making a big impact on overarching company goals. Join us!

CRM Development Manager (Email, Push, SMS)

Instacart
San Francisco
1 week ago
You are both technical and creative. You enjoy email development and know HTML/CSS well, and you also thrive on producing a flawless design, styling padding pixel by pixel to perfection. You are a perfectionist in getting emails to render flawlessly across multiple email clients. You’ve worked with personalization templating languages before (eg. Liquid, Handlebars or Jinja), and enjoy building personalized emails, push notifications, and experiences for users.

Strategy & BizOps Sr. Manager - Ads

Instacart
San Francisco
1 week ago
As a Strategy & BizOps team member, you will be the primary point of contact for our leadership team on critical questions related to Instacart’s near-term and long-term success. You will need to solve for multiple priorities (growth, efficiency, quality, just to name a few) and consider various stakeholders (customers, shoppers, and retailers). Each week will bring you a new set of projects and challenges, where success is measured by data-driven outcomes -- you will have the satisfaction of seeing the results of your work and earning the gratitude of your peers while growing your career and learning the ins-and outs of a cutting edge tech startup.

Tech Sourcer (Contract)

Instacart
San Francisco
1 week ago
We’re looking for a motivated, curious Tech Sourcer to help grow our world-class engineering team. As a Tech Sourcer, you’ll use your sourcing skills to develop a rich, diverse candidate pool of passive talent to improve both hiring speed and quality. This role will provide opportunities for ownership, autonomy, and career development.

Engineering Manager, Customers Platform

Instacart
San Francisco
1 week ago
You will manage a team of full stack engineers (Rails, iOS, Android, front-end) focusing on infrastructure, architecture, and tooling. You will work with many teams within the Customers organization to understand their needs, and to help move them onto new systems, tooling, and technologies. You will help prioritize work for your team, making difficult tradeoffs on design based on business constraints, ensuring on-time deliverables and high-quality software. You will provide hands-on technical management, guidance, and support including system/design/code review, and ultimately be responsible for the health of the systems your team builds. You will participate in interviewing, hiring decisions, on-boarding, and mentoring of new engineers with the goal of quickly making them productive members of your team. You will develop a team culture of ownership that reinforces the core values of Instacart!

Senior Product Manager, Ad Formats

Instacart
San Francisco
1 week ago
Lead a cross-functional team of engineering, design, research, data science, operations, marketing, local markets, and more. You'll drive product definition, strategy, and long term vision for initiatives across audiences of our marketplace, enabling brand to reach consumers through innovative experiences. Identify the biggest problems to solve. Drive new feature development from start to finish. Run user research, usability studies, data-driven experiments to inform product direction. Build, measure, and iterate rapidly. Consistently integrate behavior data and customer feedback into key product decisions. Communicate product plans, benefits and results to all audiences - within teams, company, to users, press etc.

Senior Product Manager, Advertiser Growth

Instacart
San Francisco
1 week ago
Lead a cross-functional team of engineering, design, research, data science, operations, marketing, local markets, and more. You'll drive product definition, strategy, and long term vision for initiatives across audiences of our marketplace, enabling brand to reach consumers through innovative experiences. Identify the biggest problems to solve. Drive new feature development from start to finish. Run user research, usability studies, data-driven experiments to inform product direction. Build, measure, and iterate rapidly. Consistently integrate behavior data and customer feedback into key product decisions. Communicate product plans, benefits and results to all audiences - within teams, company, to users, press etc.

Billing Operations Lead

Instacart
San Francisco
1 week ago
We are searching for a high energy, results-oriented individual to join as our Billing Operations Lead. This position requires strong communication skills and the ability to work effectively both with internal departments as well as be the first line of contact with our customers. This position will play a pivotal role within the Accounting Operations Team and will help guide, lead, and build the current billing team.

Senior Marketing Analyst

Instacart
San Francisco
1 week ago
  OVERVIEW Our marketing team is highly analytical, moves fast and is focused on delivering quantifiable results. You will be joining our newly formed Marketing Strategy and Analytics team and you will provide the analysis and insight to enable teams to make informed and optimized decisions.  ABOUT THE JOB Conduct quantitative analysis of data to uncover actionable insights which inform marketing strategy Drive meaningful and accurate

Principal Product Manager, Connect

Instacart
San Francisco
1 week ago
OVERVIEW Every year, people across the world spend nearly one trillion dollars on groceries. Groceries are a vital part of our lives, but shopping for them hasn’t fundamentally changed since the first supermarket opened 100 years ago. Food is sustenance, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a

Strategic Partner Associate - Retail Partnerships

Instacart
San Francisco
1 week ago
As we continue our fast growth, we are looking to add to our Business Development team. We are hiring a Strategic Partner Associate to manage retailers who have signed on to join the platform. In this role, you will have responsibilities including, but not limited to, launching new partners, driving key business insights and recommending scalable growth strategies, implementing new operational processes, managing client needs and selling new offerings and opportunities.

UX Researcher

Instacart
San Francisco
1 week ago
Work directly with our senior researcher, product managers, designers and engineers to discover and design better ways to help customers explore, shop and receive groceries. Define success metrics, goals and testable hypotheses, then plan research activities based on those definitions. Lead research with customers and shoppers to identify meaningful insights that fuel improvements to our product features and ignite new ones. Communicate and present insights to various stakeholders in a clear and persuasive manner. Facilitate and help shape the design process.

Senior Product Manager, New Verticals

Instacart
San Francisco
1 week ago
As the Senior Product Manager for Emerging Products you will work with a unique entrepreneurial team in a fast growing environment and lead these initiatives from inception to a new business line for Instacart. You'll work among star engineers, designers, user researchers, data scientists and more. The role demands a mix of principled thinking, well-honed product sense, and technical depth.

Instructional Designer

Instacart
San Francisco
1 week ago
The Instacart Care Instructional Designer will partner across the care organization to create learning solutions resulting in improved Customer Experience, overall Cost Reduction and increased Employee Engagement. Through a combination of adult learning principles, technology and creativity this role will increase learner speed to proficiency while developing core skills throughout the Care organization.

Senior Manager, Marketing Analytics (CRM and Incentives)

Instacart
San Francisco
1 week ago
Work with various cross functional partners and our rich dataset to develop a long term incentive strategy for coupons, vouchers and offers. Analyze and interpret the results of incentivized campaigns. Work closely with channel managers to identify key questions, problems, KPIs and develop analytical frameworks to drive campaign performance. Collaborate with channel managers and creative team to design rigorous marketing experiments and incrementality tests. Present findings to internal stakeholders. Understand incentive offerings of our competitor set.

Director of Regulatory Operations

Instacart
San Francisco
12 hours ago
About our Regulatory Operations team: Instacart Regulatory Operations team is responsible for the business operations around regulations across each market in the US & Canada. As an evolving regulatory environment, the Regulatory Operations team is charged with crafting the strategy on managing our business operations within the needs of our local regulatory frameworks. In partnership with Policy, the Regulatory Operations leaders serve as the face of Instacart Operations to policy makers. Also, the Regulatory Operations team collaborates heavily with the Compliance team to deliver on all requirements.

Revenue Accountant

Instacart
San Francisco
12 hours ago
We are searching for a qualified and experienced Revenue Accountant to join out team, reporting into the Revenue Accounting Manager. This a crucial role that will assist in overseeing revenue accounting in a fast paced environment. The role provides significant growth opportunity as it encompasses day to day controllership duties as well as involvement on a number of project based initiatives. The candidate should expect to leverage current skill-sets while also focusing on learning quickly and adding value to the current processes.