Jobs at Instructure

Drive revenue growth in the BizGov sector by developing sales strategies, managing key accounts, prospecting, conducting executive presentations, negotiating complex contracts, and closing business. The role includes upselling and cross-selling, forecasting, CRM pipeline management, customer relationship development, cross-functional collaboration, competitive research, and industry event representation. Travel of up to 50% is required.

Lead forecasting and reporting for revenue, ARR, and bookings; build models and KPIs; run variance and ad-hoc analyses; write SQL against Snowflake; partner with sales ops and systems teams; support annual planning; improve FP&A processes and mentor juniors.

Leads global virtual and in-person marketing events, including conferences, trade shows, employee programs, and special events. Responsibilities include strategy, logistics, communications, budgeting, vendor and contract management, KPI reporting, lead conversion analysis, and post-event optimization. The role partners across marketing, sales, HR, finance, customers, and external vendors to deliver scalable, measurable programs that strengthen the brand, generate qualified leads, and support customer engagement.

Lead and grow the Parchment regional sales team, exceed revenue targets, expand market share, and drive customer acquisition. Develop sales strategies, coach high-performing teams, manage executive relationships, forecast performance, and partner with marketing, customer success, and product on go-to-market execution. Represent the company at industry events and promote its values.

Own technical accounting for complex transactions, including M&A, debt, equity, and evolving accounting standards. Lead GAAP financial reporting, audited financial statements, footnotes, debt covenant packages, and external audits. Research and document accounting conclusions, maintain strong SOX controls, collaborate with cross-functional teams, and oversee the Equity function. Drive automation and process improvements for financial reporting while providing executive-level guidance and managing the Equity Manager.

Technical leader responsible for architecting, building, and scaling the developer portal and PaaS. Drive architectural direction, write and review code, mentor engineering teams, collaborate with SRE and stakeholders, evaluate new technologies, troubleshoot complex issues, and improve engineering processes and platform reliability.

Generate qualified pipeline for higher education accounts through inbound lead qualification and outbound prospecting. Conduct personalized outreach via email, phone, and social channels; run discovery conversations; identify customer needs; and connect prospects with relevant solutions. Partner with Sales Representatives and Customer Success Managers on territory strategy, account prioritization, follow-up, and handoffs. Maintain accurate CRM records, prioritize opportunities using buyer intent and account signals, and continuously improve conversion through coaching and data-driven experimentation.

Manage strategic higher education accounts by developing success plans, leading executive business reviews, monitoring customer health, driving product adoption, and supporting retention and expansion. Use data and generative AI to identify risks, improve workflows, and strengthen customer engagement. Collaborate with Product Management, Sales, Renewal Representatives, and leadership while maintaining CRM records and managing a substantial SaaS portfolio.

Drive new business and expand market share for Parchment K-12 by prospecting K-12 districts, managing full sales cycle, delivering demos, negotiating contracts, collaborating cross-functionally, forecasting in CRM, and representing the product at events.

Lead a two-person pod to find, validate, build, and sell AI-enabled products. Own product specs, prototype quickly, secure pilot customers, prove revenue, and manage P&L and stage-gates until scale or fold.

Serve as the primary Sales Operations partner for a North American business unit. Coordinate forecasting, pipeline reviews, performance reporting, planning, territory segmentation, quota modeling, and business reviews. Analyze sales metrics, identify risks and opportunities, improve data quality, and deliver leadership recommendations. Partner cross-functionally with Finance, Marketing, Customer Success, and technical teams to define requirements, automate reporting, streamline workflows, and lead analytical projects.

Manage the customer experience for K-12 accounts using the Instructure Learning Platform. Retain and grow accounts, act as liaison between customers and Instructure, align platform use to customer goals, drive CSAT and NRR targets, collaborate with Sales and Renewals, and resolve issues through a solutions-oriented approach.

Lead global Sales Development operations: design capacity and quota models, manage incentive compensation, govern CRM data and lead routing, optimize sales tech stack, and partner cross-functionally to improve pipeline generation and reporting.

Senior leader responsible for shaping and scaling Instructure's partner ecosystem and channel programs to drive revenue. Builds and manages reseller, integration, ISV, and strategic technology partnerships, aligns cross-functional GTM plans, forecasts bookings, and manages budgets. Measures partner performance, expands government and consortia relationships, and discovers alternative revenue models.

Lead go-to-market operations for New Markets pods: design sales motions, build Salesforce and Excel reporting, run launch readiness, shape pricing/packaging, and define graduation handoffs to core sales.

Lead North America Higher Education sales to drive bookings, new customer acquisition, account expansion, and strategic partnerships. Build and coach a high-performing sales leadership team, own forecasting and pipeline discipline, cultivate executive customer relationships, partner cross-functionally on renewals and product-market fit, and execute go-to-market strategies to scale revenue and improve customer outcomes.

Owner of positioning, go-to-market, demand generation, content, and lifecycle for AI-built early-stage products. Drive pipeline from early access to renewal, craft messaging, launch products, measure funnel performance, and enable founders to sell.