Jobs at Instrumental

The Senior Platform Engineer will own the software development lifecycle, improve platform performance, and ensure alignment with engineering needs, particularly in AI tools and data processing.

Own and expand a portfolio of major enterprise accounts by prospecting within existing customers, identifying new plants, business units, stakeholders, and use cases. Lead discovery, build ROI cases, manage renewals and multi-year expansions, navigate procurement, legal, and finance, and develop trusted relationships with technical executives. Partner with solutions, customer success, product, and TPM teams while representing customer needs internally. Frequent customer engagement and travel are expected.

Own end-to-end commercial transactions, including deal desk support, pricing and discount approvals, contract negotiations, procurement onboarding, agreement execution, purchase order reconciliation, and finance handoffs. Build scalable negotiation playbooks, approval thresholds, templates, workflows, and automation while partnering with revenue, finance, account executives, and outside counsel. The role may expand into revenue or broader operations.

Architects and deploys production-ready manufacturing inspection solutions for customer production lines. Partners with engineering, manufacturing, operations, sales, product, hardware, software, and customer success teams to define station placement, imaging, fixtures, optics, lighting, and integration requirements. Leads technical customer engagements and balances throughput, cycle time, ergonomics, cost, manufacturability, and inspection coverage. Uses manufacturing data to improve visibility, yield, and production decision-making.

Operate, improve, and scale an AWS-based SaaS platform through production operations and engineering. Responsibilities include infrastructure automation, CI/CD, observability, incident response, root cause analysis, on-call support, reliability improvements, and reducing operational toil. The role partners with software engineers to improve scalability, security, operational workflows, and production readiness.

Design, deploy, and operate a high-performance SaaS manufacturing platform on cloud infrastructure. Ensure scalability, reliability, automation, monitoring, and KPIs. Integrate AI into dev/ops workflows, lead impactful projects, and improve uptime, latency, and efficiency. Work cross-functionally in a fast-paced startup while meeting U.S. government data access citizenship requirements.

Own full-cycle recruiting for the company’s hardest technical and business roles. Partner with founders and hiring managers to improve hiring standards, source passive candidates, close difficult searches, iterate recruiting strategy rapidly, and build scalable processes and tools for the recruiting function.

Embed onsite at customer factory sites to investigate manufacturing issues using Instrumental Solve, drive root-cause corrective actions to measurable results, own mission execution, integrate equipment and tune algorithms, and build strong relationships with factory stakeholders to accelerate yield and throughput.

Lead technical scoping, design, and deployment of Instrumental stations for electronics manufacturing. Validate technical requirements with sales, design optics and mechanical nests, work across engineering/operations/quality, and mentor project teams to ensure solutions meet customer business goals and production requirements.

The Enterprise Account Executive will manage complex sales cycles, build a book of business, and work with enterprise clients to optimize manufacturing processes and deliver AI solutions.