Intermedia Cloud Communications

HQ
Sunnyvale
Total Offices: 3
1,169 Total Employees
Year Founded: 1993

Intermedia Cloud Communications Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Provides a pension

Offers accidental death & dismemberment insurance

Offers company equity

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers generous parental leave

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Offers apprenticeship programs

Company Culture

Offers a remote work program

Provides free snacks and drinks

2 Days AgoSaved
Remote
United States
Cloud • Information Technology • Consulting
Provide Tier 2 technical support for Intermedia cloud communications: handle phone queue, troubleshoot telephony and network issues, work with carriers and vendors, document and improve KB and processes, prepare incident reports, monitor systems, participate in on-call rotation and project work to ensure customer satisfaction.
15 Days AgoSaved
Remote
United States
Cloud • Information Technology • Consulting
Recruit, onboard, and enable MSPs, VARs, and technology partners across the Western Region. Drive partner recruitment, business development, enablement, and relationship management to accelerate recurring revenue growth for Intermedia’s UCaaS and CCaaS portfolio.
16 Days AgoSaved
Remote
United States
Cloud • Information Technology • Consulting
Lead customer-facing deployments of AI-powered contact center applications from discovery through go-live and hypercare. Facilitate workshops, design solutions, configure voice and digital AI agents, integrate with CRMs via APIs/webhooks, author test plans and runbooks, support UAT and hypercare, and collaborate with product and engineering to scale Professional Services.