Jobs at Intermedia Cloud Communications

Own partner enablement programs from onboarding through ongoing development. Build training plans, facilitate virtual and in-person sessions, create learning content, coordinate logistics, analyze performance and learner feedback, and collaborate with Sales, Product, Marketing, Channel Sales, and Sales Engineering. The role supports partner activation, seller readiness, product proficiency, and continuous improvement while managing multiple projects and traveling approximately 50%.

Develops revenue through channel partners by prospecting, presenting Intermedia cloud communication solutions, building territory plans, supporting partner business development and marketing, and managing pre- and post-sale relationships. The role coordinates with internal teams to ensure successful partner and customer experiences, while driving sales enablement and executive relationship building. Requires extensive channel or outside sales experience, value-based selling expertise, strong communication skills, and teamwork in a matrixed environment.

Own end-to-end go-to-market launches for AI products by building launch plans, coordinating cross-functional stakeholders, tracking readiness, managing communication cadences, and reporting risks and status to senior leadership. The role also coordinates usability testing, customer feedback, go/no-go reviews, and post-launch retrospectives while ensuring marketing, sales, support, training, solution architecture, and documentation teams are aligned.

Manage and grow an assigned B2B customer portfolio through upselling, cross-selling, inbound account support, outbound prospecting, proposals, presentations, product demonstrations, and platform migration assistance. The role owns an individual quota, identifies opportunities, provides product information, and collaborates with internal teams to increase sales of cloud communications services.

Leads Intermedia’s global accounting organization and financial reporting operations, including GAAP compliance, audits, tax, internal controls, revenue accounting, close processes, and business combinations. Partners with executive leadership on strategy, projections, growth initiatives, and operational improvement. Builds and mentors a high-performing global team while advancing technology-enabled automation and process efficiency across the CFO organization.

Lead customer-facing deployments of AI-powered contact center applications from discovery through go-live and hypercare. Facilitate workshops, design solutions, configure voice and digital AI agents, integrate with CRMs via APIs/webhooks, author test plans and runbooks, support UAT and hypercare, and collaborate with product and engineering to scale Professional Services.

Deploy, maintain, and automate application infrastructure on GCP using Kubernetes, Docker, Helm, ArgoCD, and Terraform. Build automation pipelines, support and troubleshoot in-house and third-party apps, document processes, and participate in on-call rotation.

Sell Intermedia cloud communications services through channel partners; prospect and present solutions, manage partners through pre- and post-sales, meet monthly sales goals, protect partner/customer churn, and support onboarding and cross-functional escalation.

Sell Intermedia cloud communications through channel partners: prospect, present voice/data solutions, build territory and partner plans, enable partners (pre- and post-sale), coordinate internal teams, and drive revenue while traveling up to 50%.