Jobs at Internova Travel Group

Manages end-to-end implementations of new corporate travel business, coordinating Sales, Solutions, Operations, IT, customers, contractors, and suppliers. Responsibilities include defining scope, schedules, requirements, technical designs, SOPs, risk mitigation, change control, testing, go-live transition, and operational ramp-up. The role also provides technical oversight, leads cross-functional teams, supports operational excellence, and ensures customer requirements and business results are achieved.

Manage a portfolio of national-tier corporate travel clients, serving as the primary contact for program delivery, issue resolution, reporting, and service reviews. Develop account plans, monitor profitability and renewal risk, identify growth opportunities, and track client satisfaction. Collaborate with Operations, Sourcing, and Commercial Operations to meet contractual obligations, service-level agreements, and client goals while maintaining strong long-term relationships.

Administer enterprise systems, Azure Virtual Desktop, Microsoft Intune, endpoint devices, workstation patching, travel applications, GDS integrations, identity services, and print infrastructure. Troubleshoot business-critical application and integration issues, automate with PowerShell and Python, manage vendors, maintain system availability, and participate in after-hours or on-call support.

Provide corporate travelers and travel arrangers with consultative support for domestic and international air, car, and hotel bookings. Use Amadeus GDS to quote, price, and complete accurate reservations while securing competitive rates and following federal and state travel requirements. Serve clients in a virtual call center, meet productivity and quality goals, manage multiple accounts, and deliver exceptional customer service.

Provides consultative corporate travel support for domestic and international air, car, and hotel reservations. Services inbound corporate and government travel requests, follows corporate and federal travel policies, secures negotiated and lowest available rates, and maintains productivity, quality, and customer experience goals. Requires advanced Sabre GDS expertise, international booking knowledge, strong communication, multitasking, and exceptional customer service skills.

Provide consultative corporate travel services for domestic and international air, car, and hotel reservations. Handle inbound corporate and government travel requests, follow client and federal travel policies, secure competitive rates, and deliver accurate, timely bookings. Maintain productivity, quality, and customer experience targets while supporting multiple accounts. The role requires advanced Sabre GDS expertise, strong travel industry knowledge, excellent communication, multitasking, adaptability, and peer leadership.

Manages and grows relationships with Travel Leaders Network member agencies across a multi-state territory. Develops supplier sales and product utilization plans, visits agencies and events, presents member benefits, identifies growth opportunities, tracks territory performance, coordinates internal support, and reports activities in Salesforce. The role requires at least five years of sales or marketing experience or a bachelor’s degree, strong communication skills, account retention experience, and travel up to 35%.

Leads the Global Account Management team, coaching managers and driving client retention, revenue growth, account optimization, and satisfaction across enterprise and key accounts. Develops strategic client relationships, oversees account plans, identifies cross-selling opportunities, supports negotiations, tracks performance through scorecards and dashboards, and collaborates with Operations, Finance, Sourcing, Marketing, and Commercial Operations to improve client outcomes.

Leads digital growth analytics and website optimization, including performance monitoring, data analysis, attribution, A/B testing, UX/UI guidance, SEO/AEO/GEO, content optimization, paid search, and Google Ads. Translates complex data into actionable insights, troubleshoots digital performance issues, supports AI and personalization initiatives, and trains travel advisors on digital marketing and analytics trends.

Leads and mentors the AgentMate application development team while remaining hands-on with C#/.NET development. Owns engineering execution, application security, PCI compliance, reliability, quality, observability, technical debt, and production support. Partners with Product, Delivery, Infrastructure, Security, QA, and business stakeholders to deliver secure, scalable applications. Responsibilities include architecture and coding, threat modeling, vulnerability remediation, CI/CD improvements, incident resolution, technical planning, documentation, hiring, and team development.

Leads the architecture, implementation, and evolution of enterprise data platforms, including Master Data Management, data lakes, lakehouses, and cloud data services. Manages data engineers and developers, establishes engineering standards, oversees Azure-based integrations and pipelines, and owns data applications, databases, security, governance, and production support. The role also directs technical strategy, manages multiple initiatives, and communicates architecture and delivery plans to stakeholders.

Arrange domestic and international air and hotel travel for high-profile entertainment clients in a fast-paced environment. Manage reservations, exchanges, refunds, travel documents, seat assignments, upgrades, and client preferences. Respond urgently to inquiries, resolve travel issues, review bookings for accuracy, and apply airline rules, tariffs, and fare requirements. Provide exceptional service to film, television, and music industry travelers, including potential after-hours on-call support.