Jobs at The Jackson Laboratory

Lead product strategy, commercialization, and lifecycle management for neuroscience-focused life‑science tools. Conduct market sizing, voice-of-customer research, and develop go-to-market, pricing, and revenue forecasts. Partner with R&D, marketing, sales, and corporate development to drive product launches, customer engagement, and portfolio growth. Manage day-to-day portfolio activities, sales support, KPIs, and stakeholder alignment while traveling up to 30%.

Develop and execute global marketing strategies and campaigns for immunology products, create scientific content across channels, lead product launches, manage budgets, report campaign KPIs, and represent the portfolio at key events and conferences.

The Account Manager manages client relationships, focuses on sales goals, develops account strategies, and collaborates with teams to exceed revenue targets in the Cambridge/Boston MA area.

Provide scientific support for JAX mouse products and services, responding to pre- and post-sale inquiries, troubleshooting experiments, delivering educational presentations, and contributing voice-of-customer feedback. Support cohort generation, colony management, genotyping, surgical/necropsy and related services, assist technical sales and record customer needs, and collaborate on process improvements and interdepartmental projects. Role requires travel up to 25% and engagement with academic and biopharma customers.