Jackson Lewis Benefits Overview

Serves as an HR business partner and trusted advisor to leaders across multiple offices. Provides guidance on employee relations, performance management, investigations, leadership coaching, talent development, organizational effectiveness, change management, engagement, retention, workforce planning, and employment-law compliance. Analyzes HR trends and recommends practical solutions while partnering with Talent teams to support firmwide programs and consistent HR practices.

Manages the firm’s billing operations, including invoice preparation, eBilling compliance, submissions, KPI tracking, aged pre-bills, reporting, and issue resolution. Oversees billing team performance, staffing, coaching, hiring, and development while collaborating with attorneys, collections, leadership, and other departments. Supports accounting system upgrades, process improvements, client guideline compliance, and escalation management to ensure accurate, timely billing and successful invoice submission.

The Case Staffing Manager oversees the allocation and staffing of legal matters, ensuring attorney assignments align with skills and case complexity while maintaining client relationships.