Jobs at Jackson Lewis

Own and administer the firm's Intapp application suite, including user support, security, configuration, monitoring, upgrades, patching, documentation, integrations, workflows, forms, datasets, and SQL-based reporting. Partner with New Business Intake, Conflicts, Legal Operations, vendors, and cross-functional teams while supporting migration from on-premise systems to Intapp's cloud platform.

Leads firmwide infrastructure strategy, engineering, cloud services, network and data center operations across more than 60 locations. Oversees Microsoft cloud platforms, cybersecurity controls, reliability, disaster recovery, modernization, vendors, budgets, service metrics, and managed service providers. Partners with executive, legal, business, and technical stakeholders to deliver secure, resilient, scalable technology services while maintaining confidentiality and compliance. Builds multi-year roadmaps, leads infrastructure teams, supports office expansions, and drives operational excellence.

The Knowledge Management Attorney develops and maintains legal knowledge resources, including model documents, playbooks, research tools, and practice guidance. The role supports attorney training, legal updates, thought leadership, business development, and knowledge sharing across labor and employment practices. It also partners with innovation and technology teams on document automation, artificial intelligence, legal technology, process improvement, and knowledge systems. The attorney must be licensed, possess strong labor and employment law experience, and demonstrate excellent research, writing, collaboration, and project management skills.

Owns the administration, integration, security, monitoring, troubleshooting, and lifecycle management of enterprise and legal technology applications. The role supports platforms including NetDocuments, Litera, Intapp, and Microsoft 365; manages implementations, upgrades, patches, vendors, and application security; develops automation; resolves complex integration issues; maintains documentation; and improves application reliability, availability, and user experience.

Serves as an HR business partner and trusted advisor to leaders across multiple offices. Provides guidance on employee relations, performance management, investigations, leadership coaching, talent development, organizational effectiveness, change management, engagement, retention, workforce planning, and employment-law compliance. Analyzes HR trends and recommends practical solutions while partnering with Talent teams to support firmwide programs and consistent HR practices.

Manages the firm’s billing operations, including invoice preparation, eBilling compliance, submissions, KPI tracking, aged pre-bills, reporting, and issue resolution. Oversees billing team performance, staffing, coaching, hiring, and development while collaborating with attorneys, collections, leadership, and other departments. Supports accounting system upgrades, process improvements, client guideline compliance, and escalation management to ensure accurate, timely billing and successful invoice submission.

The Case Staffing Manager oversees the allocation and staffing of legal matters, ensuring attorney assignments align with skills and case complexity while maintaining client relationships.

Lead operational execution of eDiscovery workflows from intake through production and case closure. Manage collections, processing, hosting, Relativity workspaces, review/analytics, vendor relationships, QA, and billing to ensure efficient, defensible discovery support for litigation teams.

The Operational Process Support Manager designs and optimizes litigation staffing processes, improves workflow efficiency, evaluates technology, and collaborates across functions to support case staffing management in a law firm environment.