Search the 2 jobs at January

The Support Specialist at January is responsible for handling inbound phone calls, emails, and texts from borrowers, overseeing internal collection efforts, and improving borrower and client satisfaction. The role requires customer service experience, fluency in Spanish, negotiation skills, and adherence to collection laws and regulations.

Seeking a Collection Specialist for a temporary role responsible for making outbound calls to borrowers to assist in resolving debt. Will also oversee internal collection efforts and contribute to contact center procedures and processes.