Jobs at Juul Labs

Lead a distributed software engineering team to define strategy, roadmaps, and product requirements for customer-facing experiences. Drive AI-native adoption, align stakeholders on UX and priorities, conduct market research, use data to track product metrics, and communicate features to technical and non-technical audiences.

Owns enterprise AI platforms, including tenant administration, LLM gateways, MCP integrations, agentic workflows, cloud AI workloads, security, governance, cost monitoring, and adoption. Builds integrations and internal tooling primarily in Python and TypeScript across AWS and GCP. Partners with cybersecurity, AI governance, finance, and executives to enforce policies, operate reliable systems, and report on usage, performance, and spend.

The Senior Mechatronics Engineer will design and develop automated test systems, collaborate across teams to meet engineering needs, and lead projects from start to finish, ensuring clear communication and documentation throughout the process.

Hands-on leader owning CRM (Salesforce) and commercial systems roadmap, managing platform development/configuration, integrations, and vendor delivery. Leads a small team of admins/analysts, coordinates cross-functional stakeholders, oversees release management, documentation, training, and pilots AI use cases to improve sales effectiveness and commercial operations.