Jobs at Luminance

Entry-level Product Specialist supporting prospective and existing customers using Luminance’s legal AI technology. Responsibilities include managing Proof of Value projects, understanding customer use cases, advising prospects, supporting sales conversion, coordinating technical issue resolution, and designing custom workflows. The role requires strong communication, presentation, organization, problem-solving, and customer relationship skills, with international business travel opportunities.

Manage multiple enterprise customer implementation programs from initiation through stabilization. Responsibilities include project planning, governance, stakeholder communication, risk and change management, executive reporting, resource coordination, budget and milestone tracking, and issue resolution. The role partners with Product, Engineering, Customer Success, Support, Delivery, and leadership teams to ensure implementations meet customer objectives, contractual commitments, timelines, and quality standards while improving implementation processes and reporting.

Lead complex enterprise implementations of the Luminance contract intelligence platform, managing discovery, configuration, timelines, risks, stakeholder expectations, and customer outcomes. Coach colleagues, improve implementation playbooks and training assets, establish scalable configuration standards, and provide structured product feedback. The role requires strong contract and commercial workflow knowledge, executive communication, prioritization, judgment, AI prompt development, and experience delivering legal tech or B2B SaaS implementations.

Lead multiple customer implementations of the Luminance contract intelligence platform. Responsibilities include discovery, requirements analysis, configuration, training, project tracking, risk escalation, issue resolution, and best-practice guidance. The role partners with Customer Success, Product, and Support to help legal and commercial customers adopt the platform independently, while improving repeatable implementation processes and developing expertise in legal technology, AI-enabled contracting, and enterprise software delivery.

The VP of Sales will lead US revenue initiatives, scale the sales team, execute a growth strategy, and ensure high-performance sales across enterprise deals.

The Commercial Director leads the sales team, driving revenue growth through strategy implementation, managing enterprise client relationships, and motivating Account Executives.

Account Executives will manage client relationships, pitch for new business, and grow Luminance's engagement with international clients. This role requires excellent communication and rapport-building skills, and offers significant commission potential and travel opportunities.

The Account Executive role involves prospecting accounts, managing relationships, and presenting product solutions to clients in various industries. International travel is included.

The Senior Customer Solutions Engineer will facilitate seamless integration of AI solutions for enterprise customers, collaborating with various teams to enhance customer satisfaction and technical experiences.