Mattermost Benefits Overview

Lead SRE to define strategy and roadmap for reliability, scalability, observability, and automation across cloud and hybrid environments. Design and operate containerized production workloads, infrastructure-as-code, monitoring/alerting, incident management, and compliance for regulated domains. Mentor SREs, partner with security and product teams, manage cloud costs and capacity, and build a developer platform to improve delivery and production stability.

Manage federal account renewals and expansions, identify upsell/cross-sell opportunities, and act as a trusted advisor. Coordinate with Account Executives and cross-functional teams, maintain CRM hygiene and forecasting, and engage with Federal procurement and partner ecosystems to drive retention and growth.

Build and scale Mattermost's core web platform across Go backend and React/TypeScript frontend. Design and consume REST and WebSocket APIs, optimize PostgreSQL queries, maintain security/compliance for government and enterprise clients, own testing strategy and internal tooling, and integrate AI coding agents into daily development workflows. Contribute to open-source codebase.