Mattermost Benefits Overview

Lead and scale Mattermost’s global technical presales engineering team. Establish standardized demos, discovery processes, reference architectures, and proof-of-concept playbooks for security-sensitive enterprise and public-sector buyers. Partner with sales on strategic pursuits, coach and develop Sales Engineers, measure technical win rates and productivity, maintain product certification, and communicate customer feedback to Product, Engineering, and Security. The role requires executive-level technical communication and expertise with self-hosted, on-premises, and air-gapped deployments.

Manage Federal customer account expansions and renewals, identify upsell and cross-sell opportunities, mitigate renewal risks, and build customer value cases. Partner with Federal Account Executives, system integrators, and cross-functional teams on complex opportunities and procurement motions. Maintain CRM hygiene, accurate forecasts, and deal documentation while supporting territory execution. The role requires sales or account management experience, strong discovery and communication skills, CRM proficiency, and potential eligibility for a U.S. security clearance.

Own and grow Mattermost’s Intelligence Community territory through enterprise SaaS sales, strategic renewals, expansion, and net-new acquisition. Lead complex, multi-million-dollar sales involving security reviews, ATO processes, classified procurement, and executive stakeholders. Build co-sell relationships with cleared Federal Systems Integrators, manage partner-influenced opportunities, maintain Salesforce forecasting discipline, and achieve annual revenue quotas across IC agencies and mission-aligned organizations.