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Financial Services
As a Customer Support Representative, you will provide exceptional customer service through various channels, troubleshoot complex issues, and act as a point of contact for customers in the US. You'll work collaboratively with teams to enhance customer satisfaction and help shape customer operations as Monzo expands its US presence.
Financial Services
The Senior Finance and Strategy Manager will oversee the financial management of the US operations, support strategic investment decisions, prepare insights for the US CEO, collaborate with senior leadership, and take ownership of budgeting and forecasting processes while managing relationships across the business.
Financial Services
As a Compliance Manager at Monzo, you will update and draft compliance policies, develop a comprehensive Compliance Management System, collaborate with various teams to ensure regulatory compliance, prepare risk assessments, manage audits, implement training programs, and foster a strong compliance culture.