Jobs at New Era Technology

Owns and prioritizes the backlog and roadmap for AI-enabled digital applications and support platforms. Translates strategy into epics, user stories, and acceptance criteria; guides Agile teams through delivery; and collaborates with engineering, design, data, security, privacy, legal, and compliance stakeholders. Ensures AI features meet business, user, privacy, security, transparency, and responsible AI requirements while monitoring performance, managing risks, documenting decisions, and supporting adoption.

Leads direct-to-consumer pharmaceutical content operations, including copyediting, proofreading, regulatory submission, Veeva Vault MLR workflow management, live review facilitation, and post-review updates. Partners with brand, agency, design, product, and regulatory teams to ensure accurate, accessible, compliant consumer health messaging. Maintains governance guidelines, verifies approved copy during UAT, and improves content workflows and submission turnaround times.

The Senior Business Analyst will lead discovery and requirements analysis for Lilly Direct, translating business objectives into traceable business, process, functional, nonfunctional, and data documentation. Responsibilities include process and data modeling, stakeholder workshops, impact and risk analysis, backlog refinement, acceptance criteria, change control, testing readiness, and post-launch validation. The role partners with business, product, technology, data, compliance, and Agile delivery teams and requires direct-to-consumer digital pharmacy experience.

Author, edit, publish, and maintain global web content in Adobe Experience Manager, with emphasis on Edge Delivery Services, modular content, content fragments, and digital asset management. Ensure consistency, accessibility, quality, and governance across regions. Troubleshoot front-end content issues, support SEO and performance best practices, and collaborate with marketing, design, development, analytics, compliance, and Agile teams.

Analyze and troubleshoot mainframe JCL batch workloads, schedules, CICS environments, and related configurations. Convert legacy batch jobs into PowerShell scripts for Azure, automate recurring cloud batch processing, optimize concurrency and performance, and maintain secure PowerShell modules. Document business requirements, collaborate with stakeholders and cross-functional technical teams, and support mainframe-to-cloud migration projects using Agile practices.

Leads three product designers and defines scalable global navigation systems across enterprise platforms and brands. Establishes design patterns, governance, and user journeys; partners with engineering, product, brand, and business leaders to ensure consistent adoption across technical architectures and devices. Coaches designers, influences enterprise governance, manages cross-functional stakeholders, and drives systems-level UX strategy in a global, matrixed organization.

Drives recurring revenue growth for managed services by advising executive clients, leading discovery, developing ROI and TCO business cases, positioning cloud, cybersecurity, networking, infrastructure, and support services, and enabling sales teams. Partners with account executives, architects, delivery, finance, and technology partners to develop technically sound, financially viable solutions. Builds expansion strategies, customer-facing sales assets, discovery frameworks, and go-to-market motions while supporting governance, onboarding, SLAs, and continuous improvement discussions.

Drive revenue across mid-market and enterprise accounts by expanding existing relationships, prospecting new business, building partner-supported pipelines, selling technology solutions, engaging executive decision-makers, and closing complex deals. The role covers cloud, security, networking, unified communications, managed services, and related solutions, with responsibility for meeting or exceeding sales quotas.

Owns the enterprise IBM QRadar platform, including architecture, administration, health monitoring, log-source onboarding, performance tuning, data retention, dashboards, patching, integrations, high availability, disaster recovery, and capacity planning. Leads platform strategy and roadmap development, mentors SIEM personnel, establishes standards and procedures, provides technical escalation support, and collaborates with security, infrastructure, cloud, networking, identity, application, and compliance teams.

Designs and implements enterprise datacenter, cloud infrastructure, networking, virtualization, storage, and business continuity solutions. Responsibilities include gathering requirements, developing architectures, preparing statements of work and bills of materials, planning Azure and AWS migrations, evaluating hypervisors and backup environments, and overseeing implementation. The role also documents designs, supports delivery teams, trains field engineers, and advises customers on scalability, optimization, ROI, and disaster recovery.

Manage execution of work orders and drive continuous improvement within an assigned vertical. Provide strategic oversight, lead and mentor service coordinators, monitor KPIs, implement risk management, align processes with PMO standards, and collaborate with cross-functional teams to optimize operations and compliance.

Partner with account executives to provide technical pre-sales support across digital transformation deals: lead technical discovery, design solution architectures, run demos and POCs, produce proposal/RFP content, document CRM notes (Dynamics/HubSpot), coordinate partner resources, and ensure smooth handoffs to delivery teams. Maintain technical expertise in cloud, AI/ML, data, application architecture, and security; present to technical and executive stakeholders.

Support development and maintenance of web applications across frontend and backend. Work with Java and Angular or React, build UI components, consume/create REST APIs, write clean code, fix bugs, participate in code reviews and Agile ceremonies while learning from senior developers.

Lead and coach three Agile teams to improve collaboration, predictability, and delivery. Facilitate outcomes-focused ceremonies, remove impediments, address team behavior, partner with stakeholders, and leverage AI and modern tools to boost coaching, decision-making, and team effectiveness.