Jobs at Omilia

Lead technical pre-sales for enterprise contact-centre AI deals: perform discovery and architecture assessments, design solutions, run demos and POCs, author RFP/RFI technical responses, engage technical stakeholders, and ensure delivery readiness and competitive positioning across assigned region.

Senior individual contributor responsible for driving new-logo ARR and expansion across North American Premier accounts. Own the full enterprise sales cycle, build and forecast pipeline, develop territory plans, lead proposals/RFPs/demos, qualify technical feasibility, manage multi-stakeholder deals, and transition contracts to implementation while maintaining executive relationships and competitive intelligence.

Field-facing channel sales role covering the Central territory. Build and maintain advisor, reseller, and BPO relationships; activate partners to create qualified pipeline, co-sell on partner-submitted opportunities, attend regional partner events, and provide territory field intelligence to Channel Directors. Success measured by activated relationships and partner-sourced qualified pipeline.

Own full enterprise sales cycle for Fortune 500/Global 2000 accounts in North America, driving net-new revenue and account expansion for Omilia's conversational AI contact center platform. Build executive relationships, develop account strategies, lead discovery and solution positioning, manage complex multi-stakeholder deals, negotiate contracts, maintain CRM hygiene (Salesforce), and collaborate with Solution Consulting, Professional Services, and Customer Success to ensure renewals and upsells.

Lead and develop a Premier Account Executive team selling enterprise CX and conversational AI to North American mid-market accounts. Own revenue targets, forecasting, pipeline health, territory strategy, hiring, onboarding, coaching, executive deal sponsorship, cross-functional alignment, and competitive intelligence to drive new logo acquisition, expansions, and renewals.

The role involves ensuring linguistic quality in TTS systems for Spanish by conducting phonetic analysis, developing lexicons, and collaborating with engineers and researchers.

The Technical Demo Engineer creates and maintains product demos for Omilia's conversational AI platform, supporting sales efforts and collaborating with technical teams to align demos with customer needs.