Orb Benefits Overview

As a Technical Account Manager for Enterprise, you'll oversee complex customer relationships, guiding enterprise accounts through onboarding, integrations, and ongoing support, while collaborating closely with technical teams to enhance customer success and product improvements.

Design and maintain core pricing lifecycle primitives, evolve the product data model, and scale real-time ingestion and query systems. Collaborate cross-functionally and engage directly with customers to shape product strategy and deliver reliable, high-performance revenue management features.

Own the technical post-sales journey: lead implementation discovery, map complex pricing to Orb's platform, guide API/webhook/invoice decisions, troubleshoot integrations, serve as technical contact for strategic accounts, and advocate product improvements and documentation.