Outform Benefits Overview

Manages client-facing projects from initial coordination through production, shipment, and invoicing. Owns timelines, milestones, approvals, deliverables, documentation, risk escalation, and cross-functional communication across sales, design, engineering, estimating, production, purchasing, logistics, and clients. Ensures compliance, shipment accuracy, on-time delivery, client satisfaction, and accurate invoicing while coordinating complex, multi-workstream initiatives.

Supports Account Management by coordinating projects and orders, processing estimates and design requests, tracking budgets and job status, preparing shipping memos, maintaining accurate project data, and managing client correspondence. The role coordinates with Sales, Project Management, shipping, and other departments to complete tasks on time, identify issues proactively, and maintain client satisfaction. Occasional store or site visits may be required.

Manages retail display and packaging production projects from development through delivery. Coordinates domestic and international manufacturing vendors, schedules, budgets, prototypes, engineering changes, quality reviews, packaging submissions, purchase orders, production planning, and shipping logistics. Ensures design integrity, production readiness, quality standards, and on-time delivery while identifying risks, resolving issues, and collaborating with account management, engineering, design, quality, supply chain, purchasing, and manufacturing teams.