Jobs at Outset AI

Own and expand revenue operations across Salesforce, HubSpot, automations, reporting, ARR data, sales processes, deal desk support, and enablement. Maintain CRM integrity, build workflows, reconcile revenue metrics, create leadership dashboards, enforce pipeline and routing policies, and support AEs and SDRs. The role requires strong Salesforce, spreadsheet, analytics, B2B SaaS, communication, and AI-tool skills.

Build targeted sourcing strategies and diverse talent pipelines for go-to-market roles. Identify and engage passive candidates, create market maps, conduct outreach and initial screens, maintain pipeline data in Ashby, and report on sourcing effectiveness. Partner with recruiters and hiring managers to define talent profiles, improve sourcing channels, support employer branding and referral initiatives, and use market insights to strengthen hiring strategy in a fast-growing startup.

Own product design from concept through launch, with significant responsibility for Outset’s Digital Twins and Simulations Lab. Simplify technically complex systems into clear, trustworthy experiences, collaborate with customers and cross-functional teams, create wireframes and high-fidelity designs, and maintain a high craft standard while iterating quickly. The role requires strong product judgment, customer empathy, communication, and comfort working in an early-stage environment.

Analyze company data using SQL and Python to answer business questions, maintain trustworthy data pipelines, identify data-quality issues, and build automated dashboards, scripts, Slack bots, internal tools, and AI workflows. Partner with stakeholders to define needs, evaluate AI tools, improve processes, and document solutions for broader use.

Build and maintain reproducible research infrastructure for evaluating digital-twin and large language model systems. Responsibilities include automating experiments, implementing deterministic measurement pipelines, managing versioned datasets and human-participant data, maintaining research-production alignment, monitoring evaluation validity and compute costs, and supporting documented coding workflows. The role requires strong Python, data pipeline, cloud, concurrency, machine learning, and software engineering skills, with preferred experience in LLM systems, model fine-tuning, inference serving, experiment tracking, and generative agents.

Conducts research evaluating AI-generated digital twins against human responses. Designs experiments, statistical measures, human rating studies, longitudinal data collection, and model evaluations. Analyzes large-scale behavioral data, assesses model calibration and simulation performance, specifies analyses for engineers, and co-authors academic or industry publications.

Own and grow a portfolio of global consulting and professional services firms, driving expansion, cross-sell, pricing, renewals, and seven-figure growth. Build executive relationships, convert engagement-based usage into enterprise agreements, lead cross-functional account teams, negotiate complex global contracts, conduct executive business reviews, maintain accurate forecasts in Salesforce, and provide customer insights to product and pricing teams. Regular travel to customer sites and periodic travel to headquarters are required.

Own the full enterprise sales cycle for named retail accounts, including prospecting, pipeline development, closing, account expansion, forecasting, and cross-selling. Build relationships with retail Market Research, Brand, Shopper Insights, UX Research, Product, and CX leaders. Lead discovery and demos, navigate procurement and security reviews, develop account plans, collaborate with Marketing and Customer Success, and provide retail market feedback to Product and go-to-market teams.

Own the full enterprise sales cycle for CPG and food and beverage accounts, including prospecting, closing, forecasting, account expansion, and cross-selling. Build relationships with Market Research, Consumer Insights, Brand, Category, UX Research, Product, and CX leaders. Develop account plans, lead discovery and demos, navigate procurement and agency relationships, partner with Marketing and Customer Success, and provide CPG market feedback to Product and go-to-market teams.

Own the full enterprise sales cycle for financial services accounts, from prospecting and pipeline development through closing and expansion. Build relationships with market research, customer insights, UX, product, and CX leaders; navigate regulated-industry risk, security, privacy, and compliance reviews; maintain Salesforce forecasting; and partner with marketing, product, security, and customer teams to grow new and existing accounts.

Own the full enterprise sales cycle for pharmaceutical and life sciences accounts, from prospecting and pipeline development through closing, expansion, and cross-sell. Build relationships with Market Research and Commercial Insights leaders, lead discovery and product demos, navigate complex pharma compliance and review processes, maintain Salesforce forecasts, and develop account plans across brands and therapeutic areas. Partner with Marketing, Product, Legal, Customer Success, and Research teams to drive adoption and establish Outset as a standard research platform.

Own the full enterprise sales cycle for a named portfolio of media and entertainment accounts, including prospecting, discovery, demonstrations, closing, forecasting, and expansion. Build relationships with Market Research, Audience Insights, UX Research, Product, and CX leaders; land new logos and grow existing customers across divisions. Develop account plans, navigate complex procurement and security requirements, collaborate with Marketing and Customer Success, and provide market feedback to Product and go-to-market teams.

Own the full enterprise sales cycle for healthcare and life sciences accounts, from prospecting through closing and expansion. Sell AI-powered research solutions to market research, insights, analytics, UX, product, CX, and patient or member experience teams. Build account plans, manage complex compliance and vendor reviews, maintain Salesforce forecasts, develop new logos, expand existing customers, and partner with Marketing, Product, Security, Legal, Customer Success, and Research teams. Travel up to 40% for customer meetings and industry events.

Own product initiatives from strategy and customer discovery through launch and measurable impact. Prioritize customer problems, collaborate with engineering and design, ensure product quality, prepare launches, and measure adoption and outcomes. The role requires strong product judgment, hands-on AI fluency, B2B software experience, customer research skills, and the ability to communicate clearly across technical and business teams.

Own and expand a small portfolio of major global enterprise accounts. Responsibilities include developing global account plans, identifying buying centers, building executive relationships, leading cross-functional account teams, driving expansion and renewals, negotiating complex agreements, forecasting in Salesforce, and coordinating international coverage. The role carries a seven-figure growth target and requires extensive enterprise sales experience with large, matrixed organizations.

Own the full CX solutions sales funnel from discovery through demo, pilot, conversion, and early onboarding. Lead technical discovery, tailored demonstrations, integrations, pilots, commercial negotiations, forecasting, and deal closure. Partner closely with Product and Engineering to translate customer feedback into roadmap priorities and sell the product vision. Build the CX sales playbook, processes, metrics, and future hiring strategy while serving as the founding sales hire for the offering.

Lead Outset’s global partnerships strategy and build partner-driven growth across resell, technology alliances, and co-selling programs. Develop relationships with research agencies, panel companies, consultancies, systems integrators, and technology platforms. Own strategic negotiations, partner economics, integrations, enablement, deal registration, pipeline reporting, joint go-to-market, and operating models. Align Sales, Product, Marketing, Legal, Finance, and founders while bringing partner feedback into company strategy and product development.

Own the go-to-market enablement program across Sales, Customer Success, Partnerships, Product Marketing, and Solutions. Build onboarding, launch, certification, competitive, and ongoing training programs; maintain the GTM knowledge repository; translate product and process changes into field-ready content; run live and asynchronous learning; and measure adoption, ramp time, certification completion, and content usage. The role requires strong teaching, cross-functional collaboration, program ownership, and the ability to create scalable structure in a fast-paced startup.

Secure Outset’s AWS infrastructure, Terraform code, application architecture, and product code. Responsibilities include security reviews, penetration-test coordination, vulnerability remediation, incident investigation, SIEM detection engineering, alert response, telemetry improvement, security automation, cloud hardening, IAM, secrets management, and collaboration with engineering and SRE teams. The role leads technical platform investigations during security and privacy incidents and develops practical controls that protect systems without slowing product delivery.

Own end-to-end qualitative research projects for enterprise customers, including study scoping, interview guide design, participant recruitment, fieldwork oversight, analysis, and customer readouts. Translate business questions into structured studies, optimize customer-built research, manage recruitment operations, deliver actionable insights, and support successful pilots and ongoing partnerships. Collaborate with sales, customer success, research managers, contractors, and internal operations teams while identifying platform and process improvements.