Jobs at Outset AI

Supports recruiting operations and events by maintaining ATS data, job postings, interview workflows, candidate communications, reporting, documentation, and scheduling. Coordinates career fairs, networking events, interview days, and virtual events, including vendors, materials, attendees, employee volunteers, and follow-up. Identifies process improvements, tracks event leads in Ashby, and helps strengthen candidate experience and recruiting effectiveness.

Owns full-cycle recruiting for go-to-market roles across Sales, Marketing, Customer Success, Partnerships, and revenue operations. Responsibilities include workforce planning, sourcing, candidate assessment, interview coordination, offer negotiation, closing, onboarding, and candidate experience. Partners with business leaders on hiring strategy, role definition, compensation, and process quality. Uses ATS data and funnel metrics to improve recruiting outcomes, build inclusive pipelines, and strengthen employer branding.

Build targeted sourcing strategies and diverse talent pipelines for go-to-market roles. Identify and engage passive candidates, create market maps, conduct outreach and initial screens, maintain pipeline data in Ashby, and report on sourcing effectiveness. Partner with recruiters and hiring managers to define talent profiles, improve sourcing channels, support employer branding and referral initiatives, and use market insights to strengthen hiring strategy in a fast-growing startup.

Source and engage exceptional technical talent for a high-growth AI startup. Partner with recruiters, hiring managers, and technical leaders to define candidate profiles, build talent maps and pipelines, conduct technical candidate conversations, craft personalized outreach, and provide market intelligence. Manage sourcing data and funnel metrics in Ashby, improve sourcing processes, develop talent communities, and support inclusive hiring across engineering, data, infrastructure, security, and leadership roles.

Coordinate high-volume recruiting operations, including complex interview scheduling, candidate communication, interviewer feedback, recruiting data in Ashby, candidate travel, expenses, and hiring logistics. Partner with recruiters and hiring managers, support recruiting events and talent programs, identify process bottlenecks, and create scalable documentation and workflows while maintaining an excellent candidate experience.

Own full-cycle recruiting for engineering and technical roles, from intake and sourcing through interviews, offers, and closing. Partner with hiring managers and technical leaders to calibrate roles, build targeted pipelines, assess candidates, improve interview processes, and deliver strong candidate experiences. Use recruiting metrics and market insights to improve hiring outcomes while helping establish scalable, inclusive recruiting infrastructure and processes in a fast-growing startup.

Own and improve employee lifecycle processes, including onboarding, offboarding, HRIS administration, benefits, payroll inputs, employee records, policies, and performance programs. Support employees and managers with people-related guidance, maintain HR documentation, analyze people metrics, and build scalable processes in a fast-growing startup.

Own product marketing strategy, positioning, messaging, and go-to-market execution. Lead product launches, market research, competitive differentiation, customer storytelling, sales enablement, lifecycle campaign content, and adoption initiatives. Partner cross-functionally with Product, Sales, Customer Success, Content, and Growth teams to communicate product value and support pipeline generation. The role requires strategic planning, hands-on execution, strong storytelling, and comfort working in a fast-paced startup environment.

Own adoption, retention, renewals, and expansion across 100–200+ scaled accounts. Build lower-touch customer success programs, health scoring, playbooks, reporting, automation, lifecycle triggers, and operational cadences. Partner with RevOps, Marketing, Engineering, Product Support, and Product to improve customer outcomes and segment visibility. Create scalable onboarding, webinars, office hours, documentation, self-service resources, and success plans.

Own customer relationships and independently design and conduct qualitative and quantitative research using Outset’s AI platform. Translate research data into actionable insights, lead customer meetings, onboardings, and training, and create research content and enablement materials. Collaborate with Sales, Customer Success, Product, and Engineering to convert customer feedback into business and product impact.

Own and scale Outset’s participant recruitment system across partners, internal processes, and product experiences. Manage vendor performance, negotiations, feasibility, quality, fraud prevention, and recruitment workflows. Build benchmarks, playbooks, training, customer-facing content, and internal tooling while partnering with Product and Engineering to improve recruitment capabilities. The role requires independent program leadership, cross-functional coordination, and deep expertise in digital qualitative research recruitment.

As a Backend Engineer, you will design and optimize backend services, APIs, and data processing, collaborating with leadership and users.

Design and develop frontend interfaces using React and Next.js, lead projects, and enhance user experiences through collaboration with founding team and users.

Prospect and engage enterprise customers via high-volume outbound outreach, conferences, and marketing lists. Qualify leads, collaborate with Account Executives for handoffs, track activity in CRM, meet pipeline targets, and share market feedback with cross-functional teams.

Head of legal for a high-growth AI-moderated research SaaS company. Build legal function, advise on corporate governance, fundraising, M&A, enterprise contracts, vendor agreements, employment compliance, IP, outside counsel, and regulatory disputes.

Lead, coach, and scale a team of Enterprise Account Executives to hit quota and improve forecast accuracy. Drive pipeline reviews, deal strategy, recruiting/onboarding, and high-value negotiations. Build enterprise sales processes, playbooks, and enablement while partnering with Marketing and Customer Success to expand accounts and report team metrics to leadership.

As an Enterprise Account Executive, you will manage the entire sales cycle, build relationships with enterprise stakeholders, and exceed revenue goals by closing deals on a complex AI-powered research platform.

The Sales Director will drive growth at Outset by selling AI-powered research solutions to enterprise Market Research and Insights teams, managing the full sales cycle from prospecting to closing deals.

As a Customer Operations Associate, you'll support customer research success, assist with participant recruitment, troubleshoot issues, and develop workflows to optimize operations.

Design end-to-end product experiences for an AI-native research platform: wireframes, high-fidelity visuals, user research, and code prototypes. Collaborate closely with product and engineering, ship front-to-back prototypes, and contribute to an accessible design system while working onsite in San Francisco.