Jobs at Pacific Service Credit Union

Leads commercial services, including commercial lending, underwriting, loan servicing, collections, and business deposits. Partners with the Chief Lending Officer on strategy, budgeting, regulatory compliance, product development, risk management, and operational planning. Oversees lending production, credit policies, reporting, vendor relationships, and department performance while developing high-performing teams and supporting enterprise initiatives.

Serves as a People Operations partner to assigned departments, advising leaders on employee relations, performance, staffing, compliance, recruitment, and workplace policies. Coordinates employee experience initiatives, communications, recognition, training, workers’ compensation, HR systems, audits, and workforce reporting. Supports investigations, employment-law compliance, process improvement, and HR technology administration while maintaining confidentiality and accurate records.

Manages the credit union’s BSA, AML, OFAC, USA PATRIOT Act, fraud monitoring, and regulatory compliance programs. Oversees policies, controls, training, compliance systems, vendor oversight, risk management initiatives, and regulatory updates. Reviews marketing materials, supports fraud mitigation, leads compliance software enhancements, and manages compliance staff through hiring, coaching, performance management, and development.

Performs complex general ledger accounting, reconciliations, journal entries, month-end and year-end close activities, financial statement preparation, regulatory reporting, audit support, tax schedules, and accounting research. Maintains fixed assets, investments, loan accounting, controls, user access, chart of accounts, and unclaimed property compliance. Reviews team work, supports system initiatives, resolves discrepancies, and contributes to process improvements while ensuring compliance with accounting standards and credit union regulations.

Leads the development and operation of an enterprise-wide fraud risk management program for a credit union. Responsibilities include establishing fraud governance, prevention and detection controls, monitoring rules, investigations, reporting, dashboards, risk indicators, and corrective actions. The role analyzes fraud trends across lending, payments, deposits, and digital banking; manages fraud technology vendors; supports audits and regulatory reviews; partners across business and control functions; and coaches staff.

Independently funds direct and indirect consumer loans, reviewing documentation, collateral, insurance, income, compliance conditions, and disbursement details. Resolves complex discrepancies, maintains accurate loan records, communicates with members and dealers, supports quality reviews, coaches junior funders, and assists with audits, testing, reconciliations, training, and process improvements. The role requires strong consumer-lending knowledge, accuracy, judgment, service skills, and compliance with applicable lending and anti-money-laundering regulations.

Coordinates employee training logistics, calendars, materials, enrollment, attendance, completion records, evaluations, and LMS administration. Supports training delivery, reporting, compliance documentation, front desk coverage, meetings, events, and People Operations projects. Requires strong organization, communication, presentation, customer service, confidentiality, and technology skills, plus proficiency with Microsoft Office. The role is office-based, non-telecommute, with less than 10% local travel.