Jobs at PagerDuty

The IT Product Manager will lead billing and revenue systems management, focusing on Zuora solutions, and drive financial system strategies, agile development, compliance and AI-driven process innovations.

Draft, review, and negotiate SaaS and AI-related commercial agreements; build templates, CLM processes, and Legal AI-driven workflows; advise go-to-market, sales, and partners; coordinate with finance, security, product, privacy, and support to align contract terms and enable deal velocity.

As a Business Development Representative, you will generate leads, communicate PagerDuty's value, nurture client relationships, and support sales efforts in a dynamic environment.

The Sales Strategy and Operations Manager designs and executes sales compensation plans, manages sales forecasting processes, and builds performance analytics to support sales teams and organizational goals.

As Senior Product Manager for AI and Automation at PagerDuty, you will strategize and execute product development across automation and cloud services, focusing on autonomous SRE agents' functionalities and integration with AI/ML.

Run technical discovery, design integrations, and provide pre-sales technical guidance to support sales cycles. Answer RFP/RFI/security questions, demonstrate PagerDuty value to stakeholders, manage multiple accounts, and collaborate with sales, product, and cross-functional teams to ensure successful implementations.

As an Account Manager, you'll manage customer relationships, ensure product adoption, drive renewals, and identify expansion opportunities within a portfolio of SaaS customers.

Own and grow Federal Systems Integrator (FSI) accounts by driving upsell, cross-sell, and expansion. Build senior relationships, execute strategic account plans, and drive adoption of PagerDuty Operations Cloud and AIOps. Manage complex, long-cycle federal sales, coordinate technical validation and POCs, maintain forecasts in Salesforce using MEDDICC, and collaborate with Customer Success, Product, and Renewals to ensure retention and ROI.

As an Account Executive, grow existing accounts and acquire new business. Focus on value selling, strategic account development, and customer relationships to ensure sales effectiveness and execution of plans.

Manage and expand a defined portfolio of enterprise accounts through upsell, cross-sell, and multi-product sales. Build executive relationships, develop strategic account plans, drive Operations Cloud adoption, execute complex sales cycles with technical validation, and maintain disciplined forecasting in Salesforce.

As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.