Jobs at PagerDuty

The Account Partner drives growth in Professional Services by crafting strategies, enhancing customer outcomes, and orchestrating service engagements across departments to ensure measurable impact and successful implementations.

As an Account Manager, you will maintain and grow customer relationships, drive product adoption, manage renewals, and identify expansion opportunities within a SaaS environment.

The Director of Pricing & Monetization will define the pricing strategy and execution for PagerDuty’s Operations Cloud, lead cross-functional teams, and manage the lifecycle from pricing decisions to implementation. They will also enhance monetization infrastructure and oversee a small team focused on strategic pricing functions.

The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.

Responsible for leading corporate strategy at PagerDuty, including market analysis, strategic execution, AI and technology strategy, and cross-functional leadership to ensure alignment with corporate objectives.

The Commercial Account Executive will focus on acquiring new business opportunities, managing sales deals, and ensuring customer satisfaction through consultative selling.

The Customer Success Manager will improve customer retention, drive engagement, manage relationships, and ensure value realization from PagerDuty's solutions post-sale.

The Enterprise Account Executive at PagerDuty is responsible for selling SaaS products to enterprise accounts, managing pipelines, and ensuring exceptional customer sales experiences while driving sales growth.

As a Business Development Representative, you will generate leads, communicate PagerDuty's value, nurture client relationships, and support sales efforts in a dynamic environment.

The Director of Pricing & Monetization will strategize and execute packaging, pricing, and monetization of PagerDuty’s Operations Cloud, ensuring alignment across Product, Sales, and Finance with a focus on enhancing the monetization infrastructure and market execution.

The Director will lead a sales team focused on complex sales cycles, targeting Fortune 500 companies, driving revenue growth through existing accounts, and developing strategic account management practices.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

The Account Manager will manage existing SaaS customer relationships, drive product adoption, renewals, and identify expansion opportunities, ensuring customer satisfaction and revenue growth.

As a Product Manager for PagerDuty's App Platform, you will enhance user experience by collaborating with design and engineering teams, defining roadmaps, and ensuring product compliance with standards.

The Territory Executive will drive growth within assigned mid-sized accounts, engage with C-level executives, and utilize Salesforce for account management.

As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.

The Territory Executive will manage mid-sized accounts, drive growth through consultative selling, and engage C-level executives to expand PagerDuty's Operations Cloud usage.

The Account Manager is responsible for managing a portfolio of SaaS customers, driving renewals, product adoption, and strategic expansion opportunities while monitoring customer health and collaborating with cross-functional teams.

Lead design strategy for AI and Automation at PagerDuty, ensuring intuitive experiences for AI capabilities while collaborating across teams and mentoring designers.