Jobs at Point C

Coordinates end-to-end stop-loss claims filing, including preparing documentation, verifying eligibility, maintaining claim records, communicating with clients and carriers, reviewing policy documents, managing funding requests, and generating financial reports. The role also supports renewals, audits, compliance, process improvement, and internal tracking activities while serving as a liaison among stakeholders.

Leads client management, retention, revenue growth, and service delivery for an assigned third-party administrator business region. Manages account management teams, workforce planning, customer relationships, strategic initiatives, operational alignment, issue resolution, and performance reporting. Partners with sales on broker engagement, finalist presentations, and business development. Provides consultative account leadership while ensuring client satisfaction, profitability, and consistent delivery of the company’s service model.

Regional sales leader responsible for achieving new business targets across California, Nevada, and New Mexico. Develops broker and consultant relationships, creates territory sales strategies, promotes benefits administration services, provides consultative client support, and identifies opportunities to expand service offerings. The role is fully remote but requires living near a major airport and traveling more than 50% of the time.

Lead and build the Stop-Loss Operations function, unifying legacy teams and platforms, ensuring accurate policy setup, filings, renewals, and claims reimbursements. Implement controls, SOPs, quality audits, KPIs/SLAs, and root-cause corrective actions. Manage and coach stop-loss staff, partner with carriers/MGUs and Account Management, and support platform migrations to improve compliance and drive toward zero processing errors.

The Account Manager is responsible for managing key client accounts, ensuring satisfaction and retention, and fostering long-term partnerships while overseeing client lifecycle activities.