Jobs at Proof (proofserve.com)

Reviews and prioritizes risk and compliance cases, gathers evidence, applies enforcement actions, monitors anomalies, processes identity and compliance documents, and communicates with users and contractors. Maintains accurate records, handles escalations, tracks performance metrics, supports account activation, contributes to compliance content and process improvements, and collaborates with Product and Marketplace Supply teams to improve platform integrity and operational scalability.

Designs customized legal service and technology solutions for enterprise clients, managing complex implementations from concept through transition. Advises clients on data integration, case management systems, APIs, and third-party legal technology. Collaborates with sales, product, engineering, operations, and client service teams to drive adoption and revenue. Requires expertise in legal service regulations, two-sided marketplace platforms, technical integrations, advanced problem-solving, and project management for multi-party implementations.

Handles end-to-end legal e-filing, including case initiations, affidavits, motions, dismissals, and related documents. Resolves complex and rejected filings, manages escalations, researches unclear issues, supports sensitive client matters, and reviews errors and filing trends to identify operational risks. The role requires meeting turnaround times while maintaining accuracy, quality, sound judgment, and attention to detail.

Own pre-sales solution design and end-to-end implementations for creditors’ rights clients. Map portfolios, workflows, jurisdictions, integrations, pricing, and reporting requirements; coordinate data exchanges, APIs, pilots, QA, go-live, and handoffs. Partner with Sales, Service Delivery, Product, Engineering, Compliance, and vendors while managing timelines and success metrics. Provide expertise on collections litigation, service of process, e-filing, post-judgment workflows, FDCPA, Regulation F, and related compliance requirements.