Jobs at Pulley (withpulley.com)

Build and own production AI features for permitting workflows, including document extraction, retrieval, agentic systems, evaluation, observability, deployment, and iteration. Define quality standards, improve LLM reliability, make product and architecture decisions, mentor engineers, and work directly with users. The role requires substantial production LLM experience and in-person work four days weekly in the San Francisco Bay Area.

Own Pulley’s AI technical direction and production LLM systems for permitting intelligence. Build document extraction, classification, retrieval, and agentic workflows; establish evaluation and observability standards; make model, architecture, cost, and latency decisions; and mentor engineers. The role requires hands-on production experience with LLMs, AI coding agents, reliability engineering, and end-to-end ownership of AI domains, with possible work on OCR, document understanding, fine-tuning, and full-stack AI features.

Manage multiple commercial permitting projects from initiation through approval, ensuring milestones remain on track and resolving regulatory roadblocks. Advise clients on local permitting processes, building codes, and zoning requirements; collaborate with municipal officials to accelerate approvals; and partner with product, engineering, and leadership teams to improve workflows, platform capabilities, and client outcomes.

Lead and own technical domains end-to-end to build AI-driven permitting products. Design and ship full-stack features (TypeScript/React/Google Cloud) that leverage LLMs and AI agents, set technical direction, mentor engineers, and ensure production reliability and long-term architectural quality. Collaborate with designers and users to solve ambiguous problems and scale the product.

Own end-to-end product features from user research through production. Turn unstructured permitting documents and regulations into reliable AI-driven product experiences. Build and ship LLM/agent-powered features, make technical and product decisions, architect durable systems, and mentor engineers while collaborating with designers and end users.

As the Founding Product Manager, you will drive the product roadmap, oversee AI product launch, and ensure alignment between design, engineering, and business needs.

Manage end-to-end technical recruiting to scale Pulley’s San Francisco office: source, screen, and close candidates; partner with hiring managers; improve recruiting operations and candidate experience.

Lead end-to-end product design for Pulley’s B2B platform: create user flows, high-fidelity prototypes, and design specs; leverage AI in the design process; launch features with engineering; evolve the design system; and gather direct customer feedback to inform product roadmap and execution.

Own end-to-end permit research projects, delivering accurate and structured outputs for customer-facing Permit Guides. Collaborate with AI, engineering, product, and permitting teams to improve research accuracy, speed, and automation. The role requires strong research, accuracy, clarity, proactive problem-solving, and experience in architecture, construction management, commercial or retail permitting, or related project management.

Own 1–2 major enterprise accounts as the primary customer contact, coordinating portfolio visibility, stakeholder relationships, onboarding, account reviews, renewals, and cross-functional delivery. Translate customer needs into internal actions, identify risks, represent clients in permitting meetings, and drive program improvements. The role requires strong project or program management experience, construction or real estate fluency, excellent communication, organization, and the ability to influence teams without direct authority.

Own and grow 1–2 major enterprise accounts as the primary customer contact. Coordinate portfolio visibility, lead account reviews and stakeholder onboarding, represent customers in permitting meetings, and translate customer needs into actionable cross-functional input. The role requires managing concurrent workstreams, identifying delivery risks, maintaining strong stakeholder relationships, and driving outcomes through influence across regional, permitting, operations, product, and sales teams.

Own relationships with 1–2 strategic enterprise accounts, serving as the primary customer contact and coordinating internal teams. Maintain portfolio visibility, lead account reviews and onboarding, support renewals and program growth, represent customers in permitting meetings, and translate stakeholder needs into cross-functional action. The role requires strong communication, organization, project or program management experience, and fluency in construction, real estate, architecture, or permitting.

Own and grow 1–2 strategic enterprise accounts, serving as the primary customer contact and coordinating internal teams. Maintain portfolio visibility, lead account reviews, onboard stakeholders, represent customers in permitting meetings, translate feedback into internal actions, and proactively resolve delivery risks. Success requires strong relationship management, project or program oversight, cross-functional influence, organization, and fluency in construction, real estate, architecture, or permitting.

Own relationships with 1–2 large enterprise accounts, serving as the primary customer contact and internal voice of the customer. Coordinate portfolio visibility, account reviews, onboarding, stakeholder communication, issue resolution, renewals, and cross-functional enablement. The role requires construction or real estate fluency, strong program oversight, proactive communication, organization, and the ability to drive outcomes through influence.

Own 1–2 large enterprise accounts as the primary customer contact, coordinating project portfolios, stakeholder onboarding, account reviews, renewals, and cross-functional issue resolution. Build trusted relationships with decision-makers, represent customer needs internally, monitor program health, communicate complex updates clearly, and drive outcomes through influence. Candidates should understand construction, real estate, architecture, or permitting and be comfortable managing concurrent workstreams in a remote, high-growth environment.

As a Project Manager, you will streamline permitting processes, manage projects, advise clients, and collaborate with municipalities to enhance project timelines and outcomes.

Manage and oversee permitting projects, advise clients on approval processes, and collaborate with municipalities to ensure fast project completion.

Own 1-2 large enterprise accounts as the main customer contact. Maintain portfolio visibility, coordinate programs with internal teams, run regular account reviews, onboard stakeholders, drive renewals and QBRs, and translate customer needs into product and operational improvements.