Jobs at Pylon

As the first Technical Account Manager at Pylon, you'll manage client integrations, troubleshoot issues, and advocate for product improvements while collaborating closely with product and engineering teams.

As a Senior Product Manager, you will lead the development of a mortgage origination platform, leveraging AI to enhance product experiences, oversee integrations, and ensure regulatory compliance while driving customer success.

The Senior SRE will ensure reliability of production systems, design monitoring processes, and build automation tools while collaborating in a regulated environment. The role blends operational tasks and coding responsibilities.

The Backend Engineer will build and maintain integrations between Pylon and external partners. Responsibilities include developing APIs, supporting mortgage functionalities, and managing solutions from development to deployment.

Fullstack Engineers will develop and maintain software solutions for mortgage processes, responding to customer feedback and solving complex domain challenges, while managing end-to-end feature ownership.

The role involves defining semantic mortgage models in code, building an event-driven API, simplifying complex processes, and managing the API's lifecycle as a product. Team members will work on enhancing the developer experience throughout.

As a Backend Engineer, you will encode mortgage underwriting rules into code, collaborate with experts, ensure system accuracy, and innovate using AI.

Lead and manage closing and post-closing operations, oversee third-party fulfillment partners, develop SOPs, workflows, SLAs, and QC, provide technical guidance to engineering, conduct second-level reviews, train teams, and ensure regulatory compliance and on-time funding.

Serve as a senior operational partner to originating customers, owning end-to-end issue resolution, ensuring loans progress to CTC and close on time, preventing compliance risks, and partnering with underwriting, product, and engineering to improve automated workflows.

Lead technical oversight and management of underwriting operations and third-party fulfillment. Build and improve underwriting workflows, SOPs, SLAs, and QC. Configure underwriting systems, conduct 2nd-level reviews, manage escalations, train teams, and partner with engineering to scale compliant, high-quality mortgage origination.

Own end-to-end delivery of closed loans to investors and whole-loan purchasers, manage suspense, rebuttals, and curative documentation, lead offshore post-closing teams, track purchase timelines and cash timing, serve as primary escalation for delivery disputes, and drive reporting, SLAs, and process improvements to reduce defects.