Benefits at Routeware, Inc.

The Technical Account Manager collaborates with clients and internal teams to ensure customer satisfaction, drive product enhancements, and facilitate technical support for assigned accounts.

As a Customer Success Manager, oversee ~100 customers, guide them in using Routeware's solutions, consult on best practices, analyze data for continuous improvement, and ensure customer satisfaction and retention.

As a Customer Success Manager at Routeware, you will support ~100 customers by understanding their needs, guiding them to achieve their goals with digital communication and fleet management software, and ensuring subscription renewals through strong relationship management.