Sandbox VR Benefits Overview

Offers 401(K)

We offer a 401(k) plan through Fidelity with a 4% company match after 90 days, helping employees build long-term financial security while contributing to their future.

Offers disability insurance

We offer disability insurance at no additional cost, to support employees with income protection, providing financial security in the event of unexpected health-related challenges.

Provides free access to financial advisors

We partner with Fidelity to offer employees free access to financial advisors, helping them plan for retirement and make informed decisions about their financial future.

Provides 401(K) matching

We offer a 401(k) plan through Fidelity with a 4% company match after 90 days, helping employees build long-term financial security while contributing to their future.

Offers life insurance

We offer optional life insurance at a low monthly cost, giving employees an affordable way to provide financial protection and peace of mind for themselves and their families.

Provides free access to retirement planning tools

We provide free access to Fidelity retirement tools, allowing employees to model their financial future and plan for retirement based on their individual goals and situation.

Offers company equity

We offer company equity to employees, giving them ownership in our success and aligning individual contributions with long-term company growth.

Provides home-office stipend for remote employees

We provide remote employees a monthly pre-tax stipend to help cover internet and cell phone costs, supporting a reliable and productive home office setup.

Defined commission tiers and policy for applicable employees

We offer clear bonus plans tied to performance, with defined commission tiers. Hourly store employees can also earn more through upselling and rebooking, creating additional earning opportunities.

Defined structured pay bands with transparent earning potential

We use structured pay bands informed by Mercer and Aon benchmarks, with clear ranges and midpoint targets, giving employees transparency into earning potential and how compensation grows with impact.

Promotion-related pay increases clearly defined

Pay increases are clearly defined within Mercer and Aon-aligned pay bands, with both salaried and hourly store employees seeing compensation grow based on performance, scope, and role progression.

Offers employee discounts

We offer employee perks including one free VR session each quarter for all employees, plus discounted sessions for additional visits and for friends and family to enjoy.

Provides relocation assistance

We provide relocation assistance to support employees moving for roles, helping make transitions smoother and enabling teams to grow across regions.

Offers competitive compensation and rewards package

We ensure competitive pay for both salaried and hourly store employees using Mercer and Aon benchmarks, with compensation at or above midpoint, reflecting strong, fair pay across roles and regions.

Defined reimbursement or per diem policy for work-related expenses

We reimburse all work travel expenses, including flights, meals, and lodging, ensuring employees are fully supported when traveling for meetings, conferences, or visits to our offices and stores.

Offers top-of-market total rewards package

We offer top-of-market total rewards, including equity with a 4-year vest, 4% 401k match after 90 days, immediate health coverage, plus remote, hybrid options and home office stipends.

Geographic pay differences are clearly defined and explained

Geographic pay differences are defined for both salaried and hourly store employees using Mercer and Aon benchmarks, aligning compensation to local markets and ensuring transparency across regions.

Hosts company-sponsored family events

We host company-sponsored family events, including VR sessions in our stores, giving employees the chance to share the experience with friends and family.

Offers generous parental leave

We offer 12 weeks of parental leave for both mothers and fathers for full-time, exempt corporate and store roles, supporting employees during important family milestones.

Provides family medical leave

We provide family medical leave for both corporate and store employees, supporting time off for personal or family health needs while ensuring job protection and continuity.

Offers dental insurance

We offer dental insurance to exempt employees in Hong Kong, Vancouver, and the US at little to no cost, supporting overall health and making coverage accessible and affordable.

Offers health insurance

We offer robust health insurance with immediate coverage for eligible employees in the US, Hong Kong, Vancouver, and remote employees in Europe, providing medical support at affordable premiums.

Offers mental health benefits

We offer mental health support through our medical benefits, giving employees access to resources and care that support overall wellbeing and emotional health.

Offers Flexible Spending Account (FSA)

We offer Flexible Spending Accounts (FSA) for employees who choose to participate, helping them save on healthcare and dependent care expenses with pre-tax dollars.

Offers vision insurance

We offer vision insurance with an HMO plan at no cost and an affordable PPO option, giving employees flexible and accessible coverage for their eye care needs.

Offers immediate health care coverage on employee start date

We provide health coverage starting on day one, ensuring employees have immediate access to medical benefits and support from their first day.

Provides commuter benefits

We offer commuter benefits including mileage reimbursement for travel to non-primary locations and travel reimbursement for conferences and training, supporting both corporate and store employees.

Provides free snacks and drinks

Our offices offer free snacks and drinks, including a wide variety of healthy and dietary-friendly options to keep employees energized throughout the day.

Employees provided with well-designed, comfortable workspace

Employees work in well-designed, comfortable spaces, with new offices in Hong Kong and Vancouver and clean, high-quality store environments that support both teams and guests.

Office is pet friendly

Our Hong Kong and Vancouver offices are pet-friendly, creating a welcoming environment where employees can bring their pets and enjoy a more relaxed, engaging workplace.

Some meals provided

Our Hong Kong and Vancouver teams enjoy occasional provided meals during special events, team celebrations, and meetings, helping bring employees together and strengthen connections.

Provides a mobile phone discount

We provide remote employees a monthly stipend to help cover mobile phone costs, supporting reliable communication and connectivity while working from home.

Has a dedicated diversity and inclusion staff

Our Talent Acquisition team prioritizes diversity and inclusion, actively building diverse candidate pipelines to ensure a broad range of perspectives across our teams.

Has a highly diverse management team

Our leadership team is highly diverse, with 29% women and 71% people of color at the executive level, reflecting a range of perspectives that shape how we lead and grow.

Mandated unconscious bias training

We require annual compliance training for corporate and store employees, including unconscious bias education, and train managers on structured interviewing to help reduce bias in hiring decisions.

Has a diversity recruitment program

Our Talent Acquisition team drives a diversity recruitment program by building inclusive pipelines for both corporate and store roles, ensuring broad representation and equitable hiring practices.

Has a documented equal pay policy

We maintain structured pay bands using Mercer and Aon data to ensure fair, consistent pay for both corporate and hourly store employees across roles, levels, and regions.

Mean gender pay gap is below 10%

Our mean gender pay gap is less than 1%, reflecting near pay parity across both corporate and hourly store employees and demonstrating an exceptionally strong commitment to equitable compensation.

Hiring practices promote diversity

Our hiring practices promote diversity by building inclusive candidate pipelines and applying consistent evaluation standards across both corporate and store roles, ensuring fair and equitable hiring.

Utilizes a flexible work schedule

We believe in autonomy and trust at Sandbox VR, and we empower our employees to manage their own daily workflow. Many of our remote employees enjoy working a flexible schedule.

Utilizes a full-time remote friendly model

Our corporate employees in the United States and Europe work remotely full-time and are still successful in completing their expected deliverables.

Utilizes a hybrid work model

Our employees in Vancouver and Hong Kong work a hybrid model of 3 days in the office and 2 days working from home, enjoying being both part of a thriving office culture and having flexibility.

Established expectations for communication between time zones

As a global company, we never expect employees to be available at all times. However, if you have an off hour meeting, we encourage employees to take time off during the workday to offset that time.

Defined boundaries around off-hours communication

As a global company, we respect employees' need to disconnect, and we do not expect employees to be available during off hours. We encourage employees to turn off their Slack notifications at night.

Offers a remote work program

Our corporate employees in the United States and Europe work entirely remote and enjoy the benefits of having a high level of autonomy.

Allows work from home occasionally

Our employees in Vancouver and Hong Kong enjoy a hybrid work model of 3 days in the office and 2 days working at home, but if there is a need for additional days at home, managers can be flexible.

In-office days / expectations are defined

Our employees in Hong Kong and Vancouver work in the office on Tuesdays, Wednesdays, and Thursdays, and they enjoy working remotely on Mondays and Fridays. We can be flexible for additional needs.

Documented overtime policy

All non-exempt store team members will be paid 1.5x their regular rate of pay for overtime and holiday hours worked.

Provides work from home flexibility

We understand that life happens, and we are flexible to both onsite and remote employees if there is a need to adjust schedules or work from home, as long as these needs are clearly communicated.

Utilizes an open door policy that encourages accessibility

We maintain an open door policy that encourages accessibility, ensuring employees can easily connect with managers and leaders to share ideas, ask questions, and raise concerns.

Implements team-based strategic planning

We use team-based planning where each department sets goals aligned to company objectives, ensuring teams stay focused, accountable, and connected to our overall strategy.

Documented operating principles

We maintain documented operating principles through a robust L&D library and Apollo, our AI chatbot, which helps store employees navigate daily operations and resolve questions quickly.

Promotes a people-first, social culture

We are in the business of people and fun, so we prioritize a social, people-first culture where connection, teamwork, and shared experiences are central to how we work and succeed together.

Prioritizes mission-driven work in decision-making processes

We prioritize mission-driven decisions, aligning work to our goal of bringing people together through immersive experiences, ensuring teams stay focused on meaningful, impactful outcomes.

Policies promote a low-ego, team-driven culture

“We are Egoless” is one of our core values, shaping a team-driven culture where collaboration, open feedback, and shared success come before individual recognition in how we work.

Leadership is transparent and communicative

Leaders are transparent and communicative, sharing updates at quarterly all-hands with all employees and holding weekly team touchpoints to align priorities and keep teams informed.

Mistakes are treated as learning opportunities

We embrace an underdog mindset, treating mistakes as learning opportunities for both corporate and store teams, encouraging growth, resilience, and continuous improvement.

Open office floor plan to encourage communication and collaboration

Our Hong Kong and Vancouver offices feature open floor plans that encourage communication, collaboration, and easy interaction across teams and functions.

Uses an OKR operational model to clearly define goals and priorities

We use an OKR model to set clear, measurable quarterly goals, helping teams stay aligned, track progress, and drive meaningful impact toward company objectives.

Defined values and mission statements

We are guided by a mission to bring people together through immersive experiences, with values centered on collaboration, authenticity, innovation, and shared success across teams.

Defined policies promoting a professional, respectful workplace

We promote a respectful workplace with a clear handbook and internal intranet, giving employees easy access to policies, resources, and guidance that support a professional environment.

Prioritizes real-world impact of work in decision-making processes

We prioritize real-world impact in decisions, empowering both corporate and hourly store employees to create experiences that directly bring people together and deliver meaningful moments for guests.

Promotes a strong in-person office culture

We foster strong in-person culture with 3 days in-office in Hong Kong and Vancouver, while store teams build bonds through events, meals, games, and friendly competitions.

Leadership encourages open, transparent debate

We encourage open, transparent debate through live Q&A at quarterly all-hands, where corporate and store employees can ask questions, share ideas, and engage directly with leadership.

Documented policies and procedures to protect employee privacy and data

We protect employee data through documented policies, using SentinelOne to secure devices and partnering with Rippling to ensure both corporate and store employee information is safe and secure.

Established employee awards to honor work and contributions

At each of our quarterly all hands meetings, we celebrate a handful of employees that have gone above and beyond on their team and embody our mission and core values.

Provides resources to build team camaraderie

We build camaraderie through culture events like workathons, remote D&D, Oscar pools, FIFA tournaments, and March Madness, creating fun, shared moments that bring teams together globally.

Encourages autonomy and ownership from employees

We empower autonomy through clear goals, trust in decision-making, and ownership of projects, giving employees the freedom to take initiative, solve problems, and drive outcomes across teams.

Employee feedback used to shape policies and strategy

We encourage employees to share honest feedback on platforms like Glassdoor and Indeed, using those insights to continuously improve policies, processes, and the overall employee experience.

Managers offer consistent feedback loops

Our managers in both stores and at corporate provide real time feedback and regular feedback in weekly touchbases and 1:1 meetings.

Provides modern technology across teams

We use modern tools like Slack, Jira, Zoom, Asana, and Notion to keep teams aligned, communicate in real time, and collaborate efficiently across functions and global locations.

Managers give public shoutouts and celebrate employee milestones

We celebrate wins through our #shoutouts Slack channel and quarterly all-hands, where managers recognize achievements and milestones, reinforcing a culture of appreciation and shared success.

Provides continuing education stipend

We offer a continuing education stipend for approved licenses, certifications, and skill development, supporting employees in building expertise relevant to their roles.

Provides paid industry certifications

We support paid industry certifications for approved programs, helping employees build relevant skills and advance in their roles across corporate and store teams.

Provides structured onboarding for new employees

We provide structured onboarding for all corporate and store hires, with tailored programs that equip employees with the tools, training, and context needed to succeed from day one.

Supports employee-driven initiatives, not just top-down priorities

We support employee-driven initiatives through Culture Club programs, store-led events, and open feedback channels, empowering teams to shape ideas, experiences, and improvements across the business.

Defines roles and sets expectations for success

We define roles through an internal leveling system, giving employees clear expectations for success and transparent paths for growth and advancement across corporate and store teams.

Provides formal manager training and leadership development

We provide formal manager training and leadership development, including our annual store leadership conference where leaders build skills, share best practices, and align on strategy.

Job training & conferences

We support training and conferences, including our annual store leadership conference, helping employees build skills, share best practices, and grow across corporate and store roles.

Provides personal development training

We provide personal development training to help employees build leadership, communication, and professional skills, supporting growth across both corporate and store teams.

Provides opportunities to take on expanding responsibilities

We provide opportunities to expand responsibilities through regular manager check-ins, identifying skills beyond current roles and enabling growth across corporate and store teams.

Encourages knowledge sharing and cross-functional collaboration

We encourage knowledge sharing and cross-functional collaboration through tools like Slack, Asana, and Notion, plus team touchpoints and cross-department initiatives that keep teams aligned.

Provides training support and resources for AI adoption

We provide AI training and tools for all employees, including paid AI access and Apollo, our chatbot that helps store teams get real-time answers and improve productivity.

Managers hold regular development check-ins

Managers hold regular 1:1 check-ins with both corporate and store employees, providing ongoing feedback, coaching, and support to drive development and performance.

Provides customized development tracks

We provide customized development tracks with manager guidance, training resources, and clear progression paths to support growth for both corporate and store employees.

Documented internal promotion policy

We ensure fair promotions through equal opportunity practices, with managers evaluating performance and development to support growth across corporate and store employees.

Documented path to leadership development

We support leadership development through manager training, performance feedback, and growth opportunities, helping employees across corporate and store roles build skills to step into leadership.

Prioritizes promotion advancement based on long-term contribution

We prioritize promotions based on long-term contribution, recognizing employees who consistently deliver impact, show commitment, and grow with the business across corporate and store roles.

Posts new positions internally and encourages employees to apply

We post open roles internally and encourage employees to apply, supporting internal mobility and giving both corporate and store teams access to new opportunities.

Promote from within

We prioritize internal mobility, promoting from within and giving both corporate and store employees opportunities to grow into new roles and leadership positions.

Documented career progression frameworks

We provide structured career progression through defined roles, performance expectations, and manager support, helping corporate and store employees grow and advance within the company.

Prioritizes promotion advancement based on impact

We prioritize promotions based on performance and impact, ensuring both corporate and store employees advance by demonstrating results, ownership, and contribution to company goals.

Regularly scheduled promotion review cycles for employees

We run annual review cycles for both corporate and store employees, ensuring consistent evaluation, feedback, and opportunities for promotion and career progression.

Encourages lateral mobility to expand skills and impact

We encourage lateral mobility, allowing corporate and store employees to explore new roles, build skills, and expand their impact across teams and functions.

Provides opportunities to volunteer in the local community

We create opportunities for store teams to volunteer through local events, with our events team building partnerships and outreach programs that make a meaningful community impact.

Partners with nonprofits

We support nonprofits like International Justice Mission and Think Together through store events, using immersive VR experiences to drive community engagement and impact.

Has employee-led culture committees

We have a Culture Club that drives employee-led initiatives, creating programs that engage corporate, remote, and store teams and strengthen connection across our global workforce.

Offers wellness initiatives designed to combat burnout and mental fatigue

We support wellbeing through sick leave, scheduled breaks, flexible time off, and a culture that encourages rest and balance, helping corporate and store employees manage burnout and stay energized.

Managers trained on identifying and mitigating employee burnout

Managers are trained to identify and address burnout through regular 1:1s, with People Business Partners meeting weekly with store leaders to monitor team sentiment and support wellbeing.

Offers company-sponsored happy hours

We host company-sponsored happy hours across Hong Kong, Vancouver, and our stores, giving employees regular opportunities to connect, unwind, and build stronger team relationships.

Offers wellness programs

We promote wellness through healthy office snacks, company-wide walkathons, and team fitness competitions, encouraging employees to stay active and prioritize wellbeing.

Works with employees to create a sustainable work pace

We support a sustainable work pace by setting clear schedules, requiring breaks, and encouraging time off, helping both corporate and store employees maintain balance and perform at their best.

Provides employees with ability to schedule focus-time blocks

We support focus time by encouraging employees, including corporate and store managers, to block time, pause Slack, and protect productivity, reinforcing autonomy and deep work.

Flexibility provided during personal challenges

We provide flexibility during personal challenges through leave programs, schedule adjustments, and manager support, helping both corporate and store employees navigate life events.

Offers generous PTO

We offer unlimited PTO for corporate employees and accrued vacation plus sick time for store teams, supporting rest, recharge, and balance across all roles.

Provides paid sick days

We provide paid sick time for both corporate and store employees, accruing over time and supporting time off for personal health or to care for family members.

Allows employees to take a day off for their birthday

We encourage employees to take time off for their birthday, with flexibility based on team needs and manager approval, supporting personal celebration and work-life balance.

Provides bereavement leave

We provide up to 10 days of unpaid bereavement leave for immediate family and 1 day for non-immediate losses, supporting both corporate and store employees during difficult times.

Offers unpaid extended leave

We offer unpaid extended leave through programs like FMLA, parental leave, and personal leave options, supporting both corporate and store employees during major life or health events.

Provides paid holidays

We offer 10 paid company holidays, with store employees earning 1.5x pay for hours worked and corporate employees eligible for alternate days off when needed.

Utilizes an Unlimited PTO policy

We offer unlimited PTO across Hong Kong, Vancouver, the US, and Europe, with policies tailored to meet regional leave requirements and ensure full compliance while supporting flexibility.

Offers a flexible time off policy

We offer a flexible time off policy that empowers both corporate and store employees to take time off when needed, while balancing team priorities and business needs.

Procedures in place to ensure employees utilize PTO

We require PTO to be scheduled in advance and regularly audit usage through our People team to ensure employees take time off and maintain a healthy work-life balance.

Provides sick leave

We provide sick leave for both corporate and store employees, accruing based on hours worked and supporting time off for personal health, family care, or safe leave needs.