ServiceNow
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Senior Applied Research Scientist role at ServiceNow's Advanced Technology Group. Responsible for building Large Language Models for Enterprise Language Generation. Collaboration with a team of developers, scientists, and engineers to develop AI solutions for customers.
Contribute to building Large Language Models for Enterprise Language Generation at ServiceNow, working with real-world challenges and datasets to develop practical and scalable AI solutions. Collaborate with a team of developers, researchers, and engineers to deliver high-quality software products.
Seeking a Senior Inbound Product Manager to evolve the ServiceNow AIOps administrative experience. Responsibilities include product execution, competitive analysis, product strategy, innovation, enablement, success, and customer engagement.
The Staff Technical Support Engineer at ServiceNow is responsible for resolving technical cases, providing exceptional customer support, mentoring junior team members, and collaborating on process and product improvements. The role involves using Java and various diagnostic tools to troubleshoot and resolve customer issues through different communication channels.
Experienced Principal Product Manager, Platform (Workflow Automation) role at ServiceNow, responsible for driving vision, roadmap, and strategy to meet the needs of enterprise customers by defining low-code/no-code workflow features and capabilities.
As a Solution Consultant at ServiceNow, you will support product sales by developing and providing product-specific solutions during sales cycles. Responsibilities include leading discovery workshops, developing client partner relationships, guiding strategic programs, and staying current on competitive analysis.
Seeking a Senior Product Marketing Manager for Workplace and Legal Services at ServiceNow. Responsibilities include developing messaging, coordinating product launches, creating marketing content, managing events, updating website content, and delivering sales training.
Seeking an experienced leader to manage a team of pre-sales Partner Technology Strategists supporting ServiceNow's Strategic Global partners. Responsibilities include deepening partner relationships, creating new business offerings, and generating revenue for both ServiceNow and partners.
The Executive Assistant role at ServiceNow involves supporting senior leadership by managing calendars, meetings, travel arrangements, expenses, and onboarding processes. The role requires a highly-organized, detail-oriented individual with excellent interpersonal and communication skills.
Customer Success Manager responsible for advocating for customers, ensuring adoption and usage of ServiceNow products, and driving customer engagements. Requires 3+ years of experience in customer professional services or related business support.
Seeking an experienced Service Owner to join the Customer Service and Support organization. Responsible for managing initiatives, advocating for CSS team needs, identifying risks, and ensuring successful project execution. Must have customer success knowledge and subject matter expertise. Requires managing complex initiatives, building partnerships, and setting standards of excellence.
Collaborate with Cloud Capacity Engineering team to develop and execute technical programs for customer satisfaction. Create capacity plans to meet customer demands driven by AI. Address organizational challenges and drive change within the team and partner organizations.
Help define a brand-new, modern app developer experience for the ServiceNow platform. Build high-quality, clean, scalable, and reusable code. Own code from design to delivery. Mentor colleagues and promote knowledge-sharing.
Looking for a Senior Business Operations Manager to drive strategy, planning, and budgeting for the Global Business Operations Team. Responsibilities include leading cross-functional programs, supporting initiatives, and collaborating with various teams to drive operational excellence and growth.
Manage and exceed Support KPI's, lead technical team development, oversee Change Management, resolve customer escalations, drive incident management success, represent the company to customers, manage major operations outages, evaluate processes for improvement, and uphold company values.
The Director of Technical Support Management at ServiceNow is responsible for managing support KPIs, improving customer experience, handling escalations, providing business updates, and leading a team to enhance customer and employee experiences. This role requires a minimum of 15+ years of technical support and service management experience, with 10+ years in a people management role.
The Director of Technical Support Management at ServiceNow is responsible for managing Support KPIs, exceeding critical Technical Support Metrics, improving customer experience, resolving escalations, and leading a team to enhance customer and employee experiences.
ServiceNow is looking for a Senior Support Account Manager to join their team. The role involves providing support account management services to customers and ensuring their success. The company offers competitive salary, supportive teams, and opportunities for career progression. Benefits include well-being days, flexible working culture, parental leave programs, learning and development resources, mentoring programs, and more.
As a Senior Staff Software Engineer at ServiceNow on the PlatformX team, you will be responsible for building and testing AI agents, collaborating with LLM teams, building applications leveraging AI capabilities, and leading technical discussions. You will work on innovative solutions using AI agent frameworks and the ServiceNow platform, collaborating with researchers and engineering teams to introduce game-changing features.
As a Staff Software Engineer at ServiceNow on the PlatformX team, you will work on creating innovative solutions for features that leverage AI agent frameworks and the ServiceNow platform. Collaborate with researchers and engineering teams to introduce game-changing features.
