ServiceNow
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As an Advisory Solution Consultant in the TMT Vertical at ServiceNow, you will support sales in the Telecommunications, Media, and Technology industry by developing and positioning industry-specific solutions. You will be responsible for achieving sales goals, leading discovery workshops, providing product demonstrations, and staying current on industry trends.
ServiceNow is seeking a Director, Enterprise Architecture to lead a team of enterprise executive architects, engage with customers, and drive digital transformation in organizations. The role involves creating strategic customer relationships, providing thought leadership, and collaborating with internal teams and partners.
As a Senior Staff Hardware Architect at ServiceNow, you will drive hardware enhancements, evaluate new products, collaborate with development teams, identify novel technologies, and serve as an escalation point for complex hardware and OS issues.
As a Senior Staff Hardware Architect at ServiceNow, you will drive hardware enhancements, evaluate new products, optimize software layers, and serve as an escalation point for complex hardware and OS issues.
The Senior Manager, Legal Operations at ServiceNow is responsible for overseeing and optimizing legal processes and systems, developing the Legal Service Delivery tool, and leading initiatives to enhance efficiency and performance within the Legal Department. This role involves managing and mentoring a team of Legal Operations Business Process Managers and collaborating with senior stakeholders and cross-functional departments.
The Senior Manager, Legal Operations at ServiceNow is responsible for overseeing and optimizing legal processes and systems to enhance efficiency, cost-effectiveness, and performance. This role involves leading strategic initiatives, coaching and mentoring a team of Business Process Managers, and ensuring the Legal Service Delivery tool is effectively utilized throughout the Legal Department.
The Senior Staff Vulnerability Management Specialist at ServiceNow is responsible for identifying, driving, and sustaining vulnerability and security configuration maturity. They play a crucial role in reducing risk and coordinating various workstreams to improve the program. The ideal candidate is an experienced problem-solver, effective communicator, and proactive collaborator.
The Senior Staff Vulnerability Management Specialist at ServiceNow is responsible for driving and sustaining vulnerability and security configuration maturity. They lead cross-functional workstreams to reduce risk and improve the organization's security posture. The role involves solving complex problems, aligning the program with organizational objectives, and prioritizing collaboration.
As an Advisory Solution Consultant for Strategic Portfolio Management (SPM) at ServiceNow, you will provide product and industry insights, collaborate with sales teams, architect customer solutions, drive customer satisfaction, and support the growth of the SPM product suite pipeline.
Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team. Build high-quality software solutions to meet stakeholder and company objectives. Lead multi-cultural and diverse engineering teams across multiple locations. Experience with application development, system architecture, and production support for enterprise-level products.
The Supportability and Release Readiness Manager is responsible for preparing the support teams for upcoming features, new products, and depreciation of existing features to provide exceptional customer experience. They work with engineering and support teams to ensure readiness and continuous improvement in key support metrics.
Senior Manager role at ServiceNow in the AI Services team overseeing ML projects from planning to delivery, strategic planning, and cross-functional collaboration. Requires 8+ years in Software Engineering with Bachelor's degree or 5 years with Master's degree, and at least 4 years in Software Engineering Management.
The Technical Consultant - Impact role at ServiceNow involves delivering technical accelerators to customers to help them achieve their digital transformation goals. They act as ServiceNow subject matter experts, work with large enterprise customers, and drive process improvement opportunities. The role requires in-office presence at the San Diego office for 2 days per week.
Lead and oversee ML projects from planning to delivery, drive the long-term vision of the team, collaborate cross-functionally with various teams, and manage software engineering projects. Requires 8+ years in Software Engineering and at least 4 years in Software Engineering Management.
The Director of Technical Support Management at ServiceNow is responsible for managing and exceeding Support KPIs, improving customer experience, resolving customer escalations, providing business updates, and leading operations outages. This role requires a minimum of 15+ years of technical support and service management experience with people management experience.
Manage and exceed Support KPIs, critical Technical Support Metrics, and customer escalations. Drive customer experience improvements, evaluate processes, and lead a culture focused on teamwork and collaboration. Minimum 15 years of technical support and service management experience required.
Manage product development activities, work with cross-functional teams, solve complex problems, and lead a high-quality engineering team in a global market leader company focused on transforming work processes using AI-enhanced technology.
Build high-quality, clean, scalable and reusable code, work with product owners to understand requirements, contribute to new products and features, mentor colleagues, and promote knowledge sharing.
Build cloud software for businesses using a leading development platform. Collaborate within an agile team, master new areas, and design features with a focus on quality. Work in a Scrum-based Agile process. Enrolled in a university program.
Monitor security tools, determine relationships between events, maintain secure configurations, participate in on-call rotation, assist with security solutions deployment and configuration.
