Jobs at SEW USOCOME

Manage hyperscale data center customer programs from purchase order through production, inventory, shipment, and delivery. Serve as the primary customer contact, coordinate manufacturing, logistics, warehouse, and supply chain stakeholders, track milestones and risks, resolve delivery issues, and maintain accurate ERP records in D365. Lead process improvements, root cause analysis, customer onboarding, executive reporting, and cross-functional planning while ensuring customer satisfaction and on-time fulfillment.

Leads strategic customer relationships and global cross-functional programs for AI and data center infrastructure customers. Translates customer requirements into product specifications, business cases, supply chain plans, and product roadmaps. Oversees RFQ through NPI, qualification, certification, and mass production while managing commercial negotiations, capacity, risk, revenue, margin, and ROI. Coordinates engineering, manufacturing, quality, procurement, supply chain, and finance teams across multiple countries without direct authority.

Owns the technical roadmap for hyperscale AI cluster solutions spanning CPO, silicon photonics, optical interconnect, networking, and compute architectures. Tracks GPU, switching, and photonics ecosystems; advises R&D and executives on technology strategy, partnerships, and competitive positioning; represents the company at conferences, standards bodies, and co-innovation forums; and delivers technical presentations and keynotes. The role requires deep systems expertise, ecosystem relationships, strategic leadership, and significant external engagement.