Benefits at SimplyInsured

The Senior Product Manager will lead product strategy, manage partnerships, and oversee product development, enhancing offerings for small business insurance needs.

In this role, you will manage strategic partnerships, develop account plans, and drive growth by maintaining strong client relationships.

Provide multi-channel support (phone, chat, email) to potential and existing customers, resolve billing and administrative questions, document interactions in ticketing/CRM, and suggest process/product improvements to improve customer experience.