Jobs at Solace (solace.health)

Lead and coach a team of product designers while remaining hands-on. Partner with Product and Engineering to shape strategy and user experiences, establish design systems and standards, contribute to complex initiatives, and scale hiring and onboarding to strengthen design culture.

Provide Tier 1 and Tier 2 IT support across macOS, Windows, and mobile; manage onboarding/offboarding, device provisioning, IAM and MDM systems; maintain hardware inventory and licenses; support Slack/Zoom and office network/A/V; document procedures and collaborate with Security.

The Strategic Finance Lead will develop strategies, manage financial modeling, lead planning cycles, prepare board materials, and automate finance workflows while working closely with cross-functional teams.

The Manager, FP&A will oversee forecasting and reporting, drive planning support, analyze KPIs, and partner with cross-functional teams to align financial implications with business initiatives.

Manage and coach a shift-based customer experience team supporting clients and advocates across phone, email, and chat. Troubleshoot technical and operational issues, gather and report feedback, implement solutions, and improve processes to deliver world-class support in a fast-moving startup healthcare environment.

Provide high-trust executive support to Co-Founders and C-suite: manage complex calendars, communications, travel, meetings, agendas, note-taking, action tracking, and cross-functional coordination while building systems to increase executive productivity.

Own conversion optimization across the patient funnel: design, launch, and analyze experiments in Webflow and Statsig; recruit and interview patients for qualitative insights; collaborate with product, design, data, and channel managers; maintain a prioritized CRO backlog; translate results into actionable recommendations to improve CTRs, booking rates, and show rates.

Lead conversion rate optimization across landing pages, intake flows, and pre-visit touchpoints. Design, run, and analyze experiments in Statsig and Webflow, conduct qualitative user research, collaborate with product/data/design/channel teams, maintain a prioritized CRO backlog, and translate findings into actionable improvements to increase CTRs, booking rates, and show rates.

Lead end-to-end video production and post workflows: plan and run shoots nationwide, manage crews/vendors/budgets, coordinate stakeholder feedback, track projects in Linear, and ensure delivery quality and specs while protecting sensitive subject stories.

The Data Scientist will build predictive models, drive forecasting, design experiments, and translate findings for stakeholders, optimizing healthcare operations.

Lead and grow a 4–6 person data science team, set the roadmap, deliver marketplace forecasting and production ML (matching, scoring), embed data science cross-functionally, and establish modeling, experimentation, and monitoring best practices.

The Influencer Coordinator manages influencer outreach, campaign timelines, and communications to ensure successful execution of marketing campaigns across social media platforms.

The Operations Associate executes high-quality plans, takes ownership of tasks, collaborates with teams, and ensures product quality in a fast-paced environment.

Own and architect Workday configuration, security, reports, and integrations; build People automations and evaluate AI tools; support compensation data infrastructure, equity administration, and annual comp processes.

Lead Solace’s new Strategy & Operations function: diagnose cross-functional scale gaps, design and implement durable operational changes, build analytics and measurement frameworks, run company-wide scale initiatives (including CX and AI impact), and define hiring and operating models for the function.

Provide phone, email, and chat support to patients and advocates, resolve inquiries, confirm appointments, troubleshoot basic browser/phone issues, gather and report feedback, and help improve the customer experience while supporting new clients.

As a Tech Lead, you will lead a team of engineers, manage technical architecture, mentor team members, and drive the development of user-facing features.

Role involves architecting and optimizing data pipelines, building infrastructure as code, ensuring data reliability, and collaborating with cross-functional teams to deliver quality data products.

As an Executive Assistant, you will support the co-founders of Solace by managing various tasks, ensuring effective communication, and overseeing project details, while taking full ownership of your responsibilities. You will work closely with the Chief Medical Officer and Vice President of Customer Experience, engaging with cross-functional teams to meet project goals.

As a Senior Backend Engineer, you'll design scalable services and APIs, maintain systems, and collaborate with teammates to enhance the product experience.