Sysmex America, Inc.

HQ
Lincolnshire
Total Offices: 7
1,289 Total Employees
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Sysmex America, Inc. Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Provides a company car

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Utilizes a flexible work schedule

Offers a remote work program

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides bereavement leave

Provides paid holidays

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Offers apprenticeship programs

Recently posted jobs

See all jobs at Sysmex America, Inc.
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Sysmex America, Inc.

Specialist I, Technical Support

12 Hours AgoSaved
Remote
United States
Healthtech
Provides remote technical support for laboratory diagnostic instruments by identifying problems through customer discussions, data, logs, and remote access. Troubleshoots root causes, guides customers through corrective actions, documents calls in the CRM, follows regulatory procedures, and determines when field service dispatch is needed. Requires strong communication, problem-solving, product knowledge, and the ability to explain complex information clearly.
Sysmex America, Inc. Logo
Sysmex America, Inc.

Specialist I, Technical Support

14 Hours AgoSaved
Remote
United States
Healthtech
Provides remote technical support for laboratory diagnostic instruments by identifying problems through customer discussions, data, and log files. Guides customers through troubleshooting and corrective actions, follows up on resolutions, documents calls in CRM systems, monitors support channels, and dispatches field service representatives when needed. The role requires strong problem-solving, communication, product knowledge, and adherence to regulatory and ISO documentation procedures.
Healthtech
Implements Sysmex diagnostic instruments, middleware, reagents, and workflows at customer laboratories. Manages integration from planning through go-live, including parameterization, rules testing, validation support, troubleshooting, and customer training. Provides pre- and post-sale technical support, demonstrations, workshops, and evaluations while supporting customer satisfaction and retention. Requires extensive travel, strong hematology knowledge, laboratory and IT experience, and the ability to resolve complex instrument, workflow, and middleware issues.
see all jobs at Sysmex America, Inc.