Jobs at Toast

Lead global revenue accounting for ASC 606 compliance, period-end close, SEC reporting, controls, and accounting support for new products. Build and scale the team, partner cross-functionally, drive automation/AI improvements, support audits, and oversee integrations for acquisitions and partnerships.

Prospect restaurants in a local territory, manage the full sales cycle, conduct product demonstrations, tailor Toast solutions, negotiate with decision-makers, and close new business. The role requires maintaining sales activity in Salesforce, understanding competitors, meeting performance goals, and collaborating with internal teams to ensure successful delivery. This is a field sales position requiring residence in or relocation to the San Francisco Bay Area and reliable transportation.

Prospect restaurants and local businesses, manage the full sales cycle, conduct product demonstrations, tailor Toast solutions, negotiate with decision-makers, and close new accounts. The role requires maintaining sales activities in Salesforce, understanding the competitive market, coordinating with internal teams, and meeting or exceeding sales goals within a local territory.

Conducts 100+ daily outreach activities through calls, email, and social channels to identify and qualify prospective restaurant and business customers. Hosts qualification calls, assesses customer needs, schedules meetings for Account Executives, and develops inbound and outbound sales skills. The role offers a structured path from sales development to full-cycle Account Executive within 12–18 months.

Drive new customer growth for Toast among Thai restaurants in the San Francisco territory. Responsibilities include following up on qualified leads, generating referrals, conducting discovery calls and product demonstrations in Thai, preparing quotes and contracts, closing sales, understanding competitors, and coordinating successful onboarding. The role requires fluent written and spoken Thai and English, local presence or relocation, and a consultative, entrepreneurial sales approach.

Drive high-volume outbound and inbound outreach (100+ activities/day) to identify and qualify restaurant and local business prospects. Host qualification calls, document needs, schedule meetings, and hand off qualified opportunities to Account Executives. Learn and apply outreach methods to progress into All-Bound Sales Development and eventually a full-cycle Account Executive role.

Drive new customer growth for Toast among Spanish Cuisine restaurants through consultative sales. Responsibilities include following up on marketing-qualified leads, generating opportunities through referrals, conducting bilingual discovery calls and product demonstrations, preparing quotes and contracts, closing sales, positioning Toast against competitors, and supporting successful post-sale onboarding. The role requires fluent written and spoken English and Spanish and is based locally in the Tri-Valley area.

Conduct consultative sales for Toast’s restaurant technology platform, focusing on Spanish cuisine businesses. Responsibilities include following up on qualified leads, generating referrals, conducting bilingual discovery calls and product demonstrations, preparing quotes and contracts, closing new business, supporting post-sale onboarding, and positioning Toast against competitors.

Drive new customer growth for Mandarin-speaking restaurants using consultative sales: follow up on leads, conduct discovery calls and demos in Mandarin, create quotes/contracts, close deals, and coordinate onboarding while understanding market competition.

Responsible for providing data-driven insights, financial analysis, and strategic financial partnerships to drive business initiatives and optimize budgets. Collaborates across the organization to inform executive decisions and manage financial models and reports for sales and marketing projects.

Own off-site SEO and content distribution, including backlink and citation outreach, guest post writing, third-party relationship management, competitive gap analysis, and backlink profile monitoring. Manage outreach pipelines, contribute to Reddit community strategy, collaborate with PR, Brand Content, and Product teams, and use AI tools to improve target research, pitch development, and link-building workflows.

Build and optimize automated release engineering systems, including CI/CD pipelines, build and deployment tooling, and AWS cloud infrastructure. Ensure software delivery quality, security, compliance, and reliability. Lead complex projects, participate in on-call support, mentor teammates, and promote technical excellence. The role uses Go, Java/Kotlin, TypeScript, GitHub Actions, PostgreSQL, DynamoDB, Backstage, AWS, and AI development tools.

Build and ship customer-facing products across backend services, APIs, data models, React web interfaces, and Android point-of-sale applications. Learn unfamiliar platforms quickly, collaborate with product and design, deliver resilient code, and own testing, instrumentation, on-call support, and cleanup. The role emphasizes 0-to-1 product development, customer-focused decision-making, rapid experimentation, and using AI tools to improve development velocity and quality.

The GTM Engineer will automate sales workflows using tools, build integrations, design a win/loss analysis program, and collaborate with sales teams to leverage AI insights.

Architects complex technical configurations and leads enterprise, multi-location implementations of drive-thru and digital menu board technology. Manages rollouts from design through go-live, resolves advanced hardware, software, and networking escalations, and coordinates with corporate IT, Product, Integrations, Sales, and franchise stakeholders. Provides internal QA, mentors peers, improves deployment workflows, and mitigates risks across large enterprise deployments.

Lead and coach a team of 6–8 Strategic Cuisines Account Executives across the West Coast. Drive sales productivity, pipeline performance, discovery, demos, and customized restaurant technology solutions in Thai. Partner with leadership to assess market opportunities, improve sales funnels, and coordinate delivery expectations across teams. This field-based role requires travel and local West Coast residence or relocation.

Lead Toast’s global privacy program across multiple jurisdictions, operationalize privacy requirements, assess vendor DPAs, mature privacy rights processes, oversee privacy reviews and DPIAs, manage risk registers, develop training and data governance initiatives, and report program KPIs. The role also drives automation using LLMs and collaborates with legal, technical, product, procurement, and business teams to implement privacy controls and mitigations.

Manage post-sale onboarding for Mandarin-speaking restaurant customers, configuring Toast menus and POS workflows for go-live. Consult with clients on configuration needs, create onboarding plans, train restaurant staff, document implementations, and promote operational efficiencies. The role manages multiple simultaneous engagements, maintains customer relationships, meets activation goals, and coordinates with internal project resources while working independently in a changing environment.

Product Counsel will advise product, engineering, data science, marketing, compliance, and sales teams throughout the product lifecycle. Responsibilities include counseling on regulatory compliance, privacy, intellectual property, consumer protection, AI and machine learning, data rights, platform architecture, APIs, identity and account security, and marketing. The role translates legal requirements into technical guidance, supports AI governance, monitors evolving laws, and develops scalable legal processes for a fast-paced technology company.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.