Search the 22 jobs at Upgrade, Inc.

As a Manager in Capital Markets, you will lead the management of cash and balance sheet forecasting, collaborate across departments, prepare forecasts and scenario analyses, monitor cash flow trends, and assist in executing securitization transactions. This role has high visibility and influences capital markets strategies.

As a Marketing Automation Manager, you will own lifecycle marketing programs to enhance customer engagement through email, SMS, push notifications, and in-app messaging. Responsibilities include developing and optimizing campaigns, analyzing results, leveraging data for personalized experiences, and managing cross-functional relationships to achieve growth targets.

The CRM Marketing Manager will own lifecycle marketing programs to enhance customer engagement and drive growth through effective campaigns across various channels. Responsibilities include developing new programs, managing data-driven initiatives, analyzing performance metrics, and collaborating with cross-functional teams to optimize customer experiences.

As a Senior QA Automation Engineer, you will design and conduct tests to validate features and functionalities of products, ensuring a seamless banking experience. You will collaborate with product teams, define testing strategies, and automate processes while monitoring production applications.

The Product Designer role involves collaborating with cross-functional teams to create mobile and web experiences for financial products. You'll design flows, prototypes, and visuals, while using data analytics and user research to validate design decisions. The role also requires contributing to the design system and shaping the internal design process.

The Director of Credit Risk & Analytics will design and implement risk assessment strategies for retail installment loans, ensuring compliance with regulations and leading underwriting policy changes. This role requires collaboration with multiple departments to improve processes and customer experiences while managing loan portfolio performance and providing insights to senior management.

The Lifecycle Marketing Manager will develop and manage lifecycle marketing programs across various channels to enhance customer engagement and drive long-term growth. This role involves strategic planning, optimization of customer journeys, data analysis for impact measurement, and cross-functional collaboration to implement initiatives.

The Sales Administrator supports the sales team in the auto finance division by maintaining sales records, tracking metrics, assisting in commissions, coordinating meetings and training, and managing audits. They also prepare presentations and assist with event planning to ensure effective sales operations.

The Legal Intern will support Upgrade's commercial legal team by assisting with contract processes, managing contract data, and providing administrative support. This role involves organizing contracts, improving workflow processes, and collaborating closely with legal professionals.

The Director of Strategic Finance will provide financial insights and strategic guidance to executive leadership, leading profitability analysis and reporting initiatives. The role involves developing financial reports, monitoring performance against budgets, and collaborating with cross-functional teams for business growth.

The Senior Director of Compliance will lead the Compliance Management System (CMS) program at Upgrade, overseeing compliance monitoring, policy development, risk assessment, and issue management. This role involves managing a team, addressing complex compliance issues, and providing reporting to executive leadership while representing the company on regulatory matters.

The Cash Accountant is responsible for managing day-to-day cash accounting, ensuring accurate cash reporting, performing bank reconciliations, maintaining strong internal controls, aiding in audits, and improving processes within the cash management function.

The Supervisor for Fraud Investigations will manage a team of Fraud Investigators, ensuring efficient task completion, improving processes, and driving team development. Responsibilities include overseeing investigations related to fraud, providing training, and developing strategies to mitigate risks. The role requires communication, leadership skills, and the ability to analyze workloads and improve team productivity.

The Fraud Monitoring Manager will lead the strategy and execution for the Fraud Monitoring Team, oversee fraud monitoring policies, manage a team of analysts, develop fraud prevention strategies, and implement KPIs to evaluate effectiveness. This position requires strong leadership and communication skills.

The Commercial Counsel will manage the contract negotiation process, collaborate with internal stakeholders, and provide legal guidance on various commercial contracts to support Upgrade’s business objectives while ensuring compliance with legal standards.

Manage warehouse facility operations for Upgrade’s lending products, ensuring utilization performance and compliance. Prepare borrowing base and servicer reports, maintain warehouse facilities, support Capital Markets Execution, and develop liquidity forecasting models. Collaborate with internal teams for effective balance sheet management.

The Vice President of Sales for Flex Pay is responsible for developing and executing sales strategies to drive revenue and partnership growth in the BNPL retail space. This role includes team management, collaboration with cross-functional teams, and leveraging customer insights for sales success.

The Director of Model Risk Management will oversee policies and procedures for Upgrade's model risk management program, manage model risk, conduct validation, collaborate with model owners, and ensure models are effective and compliant. Responsibilities include preparing reports for regulatory exam requests, monitoring model performance, and confirming remedial actions are implemented timely.

The Sourcing Specialist will coordinate procurement-related requests, manage vendor documentation, and support cross-functional teams to align procurement strategies with business needs. Responsibilities include maintaining compliance, documentation, and resolving supplier issues while enhancing stakeholder relationships.

The Manager of Capital Markets will analyze financing options, negotiate legal agreements, and provide performance analysis using Excel, SQL, and Tableau. This role involves maintaining funding relationships with institutional investors and collaborating with internal teams to execute transactions across Upgrade's lending products.