Upside

HQ
Washington
Total Offices: 4
275 Total Employees
Year Founded: 2016
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Upside Offices

Upside is headquartered in Washington and has 4 office locations.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week

U.S. Office Locations

HQ Washington Austin Chicago New York
HQ

Washington

450 Massachusetts Avenue, Washington, DC, United States, 20001

Austin

816 Congress Ave, Suite 710 , Austin, TX, United States, 78701

Chicago

330 N Wabash Ave, Chicago, IL, United States, 60611

New York

7 W 18th Street , New York, NY, United States, 10011

Recently posted jobs

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Upside

Senior Account Manager, Grocery

3 Days AgoSaved
Remote or Hybrid
USA
Artificial Intelligence • Fintech • Machine Learning • Mobile • Payments • Retail • Software
Own a mixed portfolio of grocery retailer accounts, managing onboarding, retention, expansion, account health, and long-term partnerships. Deliver data-driven account reviews, interpret performance data, identify churn risks, and tailor high-touch or scaled engagement models by account value. Collaborate with analytics, product, marketing, and operations teams to improve retailer outcomes. The role also requires public speaking, project management, creative problem-solving, and travel of up to 20%.
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Upside

Strategic Account Manager, Restaurant

28 Days AgoSaved
Remote or Hybrid
USA
Artificial Intelligence • Fintech • Machine Learning • Mobile • Payments • Retail • Software
Manage enterprise restaurant accounts from onboarding through long-term growth. Improve retention, educate clients using customized data-driven materials, identify expansion opportunities, mitigate churn risk, lead monthly business reviews, interpret account data, and collaborate with analytics, product, marketing, and operations teams to strengthen retailer relationships.
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Upside

Strategic Account Manager

One Month AgoSaved
Remote or Hybrid
USA
Artificial Intelligence • Fintech • Machine Learning • Mobile • Payments • Retail • Software
Manage strategic enterprise accounts in the fuel and convenience-store industries, guiding onboarding, retention, growth, and expansion. Build account plans, conduct performance reviews, interpret data, create reports and case studies, monitor account health, address churn risks, and identify expansion opportunities. Partner with analytics, product, marketing, and operations teams while maintaining relationships with senior client stakeholders. The role includes up to 20% travel.
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