Jobs at Windfall

As a Backend Engineer, you will architect and build distributed services for customer applications while collaborating closely with other engineering teams to ensure scalability and efficiency in system design.

Serve as the technical arm of commercial sales: design and deliver POCs, translate customer needs into solutions, develop client technical relationships, document workflows and success criteria, advise product and GTM strategy, and support demos, account planning, and post-mortems to close new business.

Act as a technical partner to sales and customer success, design and deliver workflows, POCs and demos, advise on data workflows, own technical health of accounts, document requirements, and support renewal/expansion strategy.

Lead technical implementations of Windfall's platform, integrating customer data and applications, resolving data issues, configuring attribution, delivering training, and partnering with Customer Success and Product to ensure successful onboarding and long-term customer outcomes.

Own and execute the data product roadmap, partnering with Engineering, Data Science, Sales, and Customer Success to build scalable data products, enrichment systems, and modeled features. Define requirements, prioritize initiatives, run launches, measure product KPIs, and iterate from customer feedback to drive measurable business outcomes. Balance short-term execution with long-term investments and translate technical capabilities into customer value.

As a Data & AI Specialist, you will support nonprofit customers using Windfall's solutions, provide guidance, and handle user inquiries.

Own positioning, messaging, and launch enablement for Windfall's people intelligence and AI products. Create sales collateral, support product launches, collaborate with Sales/CS/Product, conduct light competitive research, contribute to content and campaigns, and use AI tools to accelerate asset development and iteration.

The Customer Success Manager will guide customers through onboarding and usage, ensuring success and identifying opportunities for growth. They will also drive strategic initiatives and enhance customer engagement.

The Account Executive will drive new business for the Nonprofit team, manage sales processes, and ensure effective communication with prospects to secure deals.

As a Senior Product Manager, you will set goals and strategies for an analytics product, mentor junior team members, and engage with cross-functional teams to ensure successful product delivery and alignment with company vision.

The Account Executive will drive new business by engaging mid-market enterprises, utilizing consultative sales methods, and managing a sales pipeline.

The Sr. Data Engineer will build and manage data pipelines for large datasets, collaborate with teams, and leverage cloud technologies for data processing.

Lead and grow a team of Customer Success Managers focused on the nonprofit vertical. Own accounts, drive onboarding, adoption, expansion and executive engagement, build playbooks and processes, coach for ROI-driven outcomes, influence product roadmap, and partner cross-functionally to scale customer success.

The Product Operations Manager manages a team while handling analytics, streamlining processes, and communicating insights to stakeholders.