Jobs at Zaelab

The Digital Consulting Architect leads the design and delivery of ServiceNow Order Management solutions, translating business requirements into scalable solutions and optimizing workflows.

Lead end-to-end design and delivery of enterprise ServiceNow Field Service Management solutions: run discovery workshops, design scalable FSM architectures, lead implementations and integrations, support pre-sales scoping and SOWs, provide technical leadership to development teams, and mentor junior consultants.

Own day-to-day client relationships for enterprise accounts, drive account health and growth, support commercial activities (SOWs, renewals), partner with delivery teams to ensure successful execution, and mentor for future portfolio ownership within a fast-paced consulting environment.

Lead end-to-end delivery of large-scale CPQ/CRM/commerce and digital transformation implementations. Oversee multiple Agile teams, manage project financials and risks, drive stakeholder alignment, create executive reporting, and support continuous improvement to ensure successful enterprise program execution.

Lead pre‑sales and solution design for CPQ and order orchestration. Run discovery sessions, build architectures, deliver demos, create proposals and SOWs, estimate projects, and ensure smooth presales-to-delivery handoffs while advising delivery teams.

The Digital Consulting Architect will lead CPQ strategy and architecture, ensuring alignment with client goals, and manage scalable solutions for Quote-to-Cash processes, including integration and hands-on development tasks.

The Digital Consultant will deliver Quote-to-Cash solutions, support configuration and implementation of CPQ processes, and collaborate with senior consultants within enterprise environments.