UX Writer, Product

Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market. 

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

Wish is a mobile shopping app that connects over 500 million consumers with affordable goods around the world. Now, we’re searching for a smart, creative UX Writer to join the Product Creative team and to write product copy for the social and Wish Local features on our consumer-facing app. In this role, you will influence messaging, tone, and the overall experience of millions of users, with high visibility and high impact. The UX Writer will work closely with product designers, product managers, and engineers to help our business and customers succeed.

What you'll be doing:

  • Craft clear, enticing, and user-centric product copy for the social and Wish Local features on our consumer app: 75% focus on Wish Local consumer features, 25% focus on social features
  • Conduct user research and use data to write copy that enriches the experience of over 500 million Wish users
  • Build upon and help maintain adherence to our product style guide
  • Work closely with product designers, product managers, engineers, and data scientists to improve the Wish product

Qualifications

  • 2-4 years of UX writing experience
  • B.A. in English or another related discipline 
  • Solid writing portfolio showcasing product features you’ve written
  • Experience with rapid iteration at a high-growth company preferred
  • A team player & cheerleader eager to celebrate success as a team
  • A generally positive outlook and attitude
  • Organized, detailed & driven
  • Ability to write creatively in a data-driven environment

#LI-JO1

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

An Insider's view of Wish

How do you collaborate with other teams in the company?

As a designer at Wish, we primarily work cross-functionally with product managers and engineers to deliver creative solutions. However, it’s also important to include other teams to get better feedback and perspective. For example, I work with our customer support teams to gather user feedback and apply that directly to my design solutions.

Lorna

Product Design Lead

How has your career grown since starting at the company?

My goal coming out of university was to learn how to scale the infrastructure of a growing company. Larger tech companies have mostly solved these scalability problems and Wish gave me the opportunity to solve tough problems hands on. Wish is now handling 100x the traffic since I joined and I'm still learning new things everyday.

Vitaliy

Manager, Software Engineering

What are Wish Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wish covers 100% of medical, dental & vision monthly premium costs for employees and their dependents.
Life Insurance
Pet Insurance
Wellness Programs
Wish offers a fitness allowance.
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Shuffle Board.
Stocked Kitchen
Fitness Subsidies
Wish offers a fitness allowance.
Professional Development Benefits
Job Training & Conferences
Wish offers "Wish for Leaders" management training program as well as other Learning & Development workshops.
Promote from within
Mentorship program
Continuing Education stipend
Wish offers up to $500 per year for job related professional development activities.
More Jobs at Wish61 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Content
Design + UX
new
Data + Analytics
new
Data + Analytics
new
Design + UX
new
Design + UX
new
Design + UX
new
Finance
new
Design + UX
new
Content
new
Data + Analytics
new
Data + Analytics
new
Data + Analytics
new
Data + Analytics
new
Developer
new
Data + Analytics
new
Marketing
new
Design + UX
new
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Wish's full profileSee more Wish jobs