Technical Solution Analyst (iManage Risk & Compliance Team)

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Being a Technical Solution Analyst at iManage means…

You are responsible for the delivery of our iManage Risk & Compliance products to our clients. You will be working in a hybrid role between business and technology consulting that involves a combination of business acumen and consultative skills to consume business requirements and translate to their technical implementation in our software.

You have proven strong project execution and technical implementation skills with the ability to interface with all stakeholders. You are highly communicative, and solution focused as well as able to participate in a high level of collaboration with other team members. You thrive in a dynamic, fast-paced environment with competing priorities and resources.

iM Responsible For…

  • Partnering with our Business Solutions Analysts to support translation of customer business requirements into our software, providing deep technical know-how
  • Clarifying business requirements and highlighting requirements gaps as needed to ensure high-quality and complete implementations.
  • Translating business requirements into technical tasks and plans required to implement the solution and providing technical project management of the execution of these tasks and plans.
  • Implementing client solutions in our software, including, but not limited to, building of workflows and related workflow forms, configuring our software to specific client requirements, developing or updating reports, etc.
  • Participating in data integration analysis and mapping as needed to integrate client business systems with our solutions.
  • Writing and executing system test cases and plans to ensure quality of delivered solutions.

iM Qualified Because I Have…

  • A Bachelor’s Degree, ideally in a technology-related field
  • Demonstrated experience in the hands-on implementation of sophisticated technology solutions; the ability to organize and manage large amounts of detailed information (including production of functional and technical specifications)
  • Experience with SQL; experience integrating and configuring different systems; scripting experience required – Javascript/HTML based development experience is desirable
  • Excellent communication skills (written and oral)
  • Ability to generate, and desire to communicate, innovative ideas in a collaborative environment

Bonus Points Because I have…

  • Legal industry experience (ideally within legal conflicts software solutions)

*Travel may be required to fulfill the duties of this position (up to 25%). We are open to remote candidates

About iManage

iManage combines artificial intelligence with content and email management to free, secure, and understand information. Over 3000 companies and 1 million users worldwide rely on our market-leading software to share and protect their most valuable data. Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. In exchange, we’ll make sure the work you do here is worth doing. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. It’s how we find meaning in everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.
Learn more at: www.imanage.com

Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/


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Technology we use

  • Engineering
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • Microsoft SQL ServerDatabases

Location

180 Montgomery St, San Francisco , CA 94104

An Insider's view of iManage

How would you describe the company’s work-life balance?

Work from home was honestly a game changer for me. I'm grateful that my boss enables me to block my calendar when needed and gives me a lot of flexibility. I'm able to be home to put the kids to bed and can work on off hours to make sure I can spend time with my family.

Nick

Manager of Customer Success Operations

What does your typical day look like?

We get to work with so many different teams, and what we do changes on a weekly basis, That’s one of the reasons I love it. We're given a problem and we get to be super creative and design a solution from start to finish.

Lindsey

Senior Manager of Support Operations and Process Innovations

How does the company support your career growth?

A transparent and detailed career progression path for every role as well as regular and honest OKR discussions with my manager gives me the confidence that my career development and professional growth are on the right track at iManage - and importantly will not stagnate or plateau.

Alex

Senior Software Engineer

What is your vision for the company?

Our mission is to create a workplace that enables our employees to thrive and be happy. An environment where they can be their best selves, to grow professionally and intellectually. You are able to learn and try new ways of doing things; for example leveraging the latest technologies and applying them to solve interesting problems for our clients.

Neil

CEO

How do you empower your team to be more creative?

I give my team tasks and empower them to make the decisions required to finish that task. They don't have to ask for permission, I encourage them to be creative, innovative & problem solve, that's what makes this job fun, being able to flex those muscles. I keep challenging them & give them opportunities to grow, run and learn!

Stew

Director of Engineering

What are iManage Perks + Benefits

iManage Benefits Overview

Compensation and Benefits:
We offer competitive salaries based on market data. Our benefits include Health/Vision/Dental/Life insurance, 401k matching, performance bonuses, flexible working environment, and generous PTO.

Company Culture:
We have a collaborative open floor plan, casual dress code, company outings and team activities, happy hours, and offer commuter benefits!

Opportunity to learn new skills:
We're working with the latest tech, and you have the opportunity to work with the best and brightest. We offer training & development, lunch and learns, and constantly invest in our people. We also support getting qualifications and networking.

And More...
- Centrally located offices just short walks from major transit stations!
- We are in rapid growth stages, expanding FAST with no plans to slow down soon!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have employees and leaders dedicated to ensuring our iMPact Communities (iManage's Employee Resource Groups) are successful, including iMBlack, iMProud, iMWomen, and iMCaring.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
In addition to robust medical coverage, we also provide access to HealthJoy, a full-service healthcare concierge platform.
Life insurance
Wellness programs
Team workouts
Mental health benefits
HealthyMinds program
Wellness days
Financial & Retirement
401(K)
Employer match with immediate vesting
401(K) matching
Employer match with immediate vesting
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Primary leave: 20 weeks paid 100% Secondary leave: 10 weeks paid 100% There is no assumption of gender in the primary vs secondary, as we work to recognize the need to #breakthebias.
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
iMAway is iManage’s flexible time off policy. Whether it’s for vacation, volunteering, celebrating holidays, or spending time with family, you have the flexibility to take the time off that you ne
Paid volunteer time
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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