Who We Are and What We’re About:

Brightline is on a mission to build a bright future for every child, bringing extraordinary behavioral health care to children and families.

We’re in the middle of a behavioral health crisis that we can’t ignore—especially not when it comes to our children. 1 in every 5 children has a behavioral health condition, yet up to 80% still get little or no help. Far too many families face insurmountable barriers when their child really needs help, and parents are too often left feeling alone and without the support they need. We can do so much better. That’s why we’re here! 

When you join Brightline, you’re joining a team that has an unstoppable drive to change the lives of families across the country. We’re a team of thoughtful problem-solvers, expert and kind clinicians, and experienced operators and technologists. Above all, we’re committed to helping each other succeed, learn, and grow—all while bringing care to families when, where, and how they need it.

No matter what you’re looking for in your next role, we’re pretty confident that you’ll #FindItAtBrightline.

Be part of a warm and world-class team  

Data science at Brightline is inclusive and we strive to be a team where people with different strengths and backgrounds can thrive. There is no single way to be an excellent data scientist and we work hard to organize in a way that allows people to play to their strengths and do amazing work. Doing amazing work is much easier when we feel safe to talk about things directly. Our team is a safe space to be yourself and take the risks needed to have real impact.

As a Senior Data Scientist, you’ll focus on tools, dashboards and insights related to our care team and other vital operational teams. This includes helping therapists, coaches, prescribers and member support professionals delivering high-quality care with the greatest possible efficiency. Efficiency is what enables a care team to scale and this role is vital to Brightline's growth and impact.

As an early Data Scientist at Brightline, here's what your day-to-day activities might look like: 

• In this role, you will focus on Brightline's rapid scaling of our care teams and operational functions (therapy, coaching, and member support, just to name a few)
• You will partner closely with domain leaders in the care team, product managers, and other data scientists to frame the most important analytics problems to make sure we are always ready to deliver for the families that count on us
• You will build analytics that make scaling challenges/risks clear and enable strategic and tactical planning
• You will deliver insights to our operational teams using efficient approaches where the complexity of solution matches the business need
• You will build and maintain production data models that are used widely (e.g. using DBT)

And here are the kinds of projects you might work on in your first few months:

• Dashboards to track staff operational metrics
• Dashboards to track metrics with partner contractual obligations
• Providing analytics to ensure that we have enough staff to maintain low member wait times for therapy
• Forecasting when, where, and how many clinicians we need to hire over the next quarter to meet growing demand from our health plan launches
• Understanding how to maintain high therapist satisfaction and retention
• Helping finance utilize these forecasts to estimate revenue and costs

About you:

• You have strong analytic skills and experience with problem framing, metric design, metric implementation, and dashboard creation
• You have strong coding for analytics use-cases in SQL, R, Python, Julia, Scala or similar (and flexibility about languages and tools)
• You have a Testing mindset and you’re skilled with data model creation
• You possess great communication skills with a focus on collaboration with various stakeholders
• You have excellent foundational stats and machine learning (think XGBoost, not deep learning)

Bonus points for experience with:

• Experience using DBT to create data models
• Experience with operations research, industrial engineering, call center analytics or HR analytics
• Experience with time-series forecasting

Benefits + Perks: 

• Remote first and focused on community—we have Bright Spots with employees across the country (check out more info below) + generous work-from-home stipend
• Competitive compensation & benefits packages because we know the work you do is hard and we recognize how valuable you are, including an unlimited PTO policy + 14 paid holidays, Health, Vision, Dental, 401k, and stock options
• Collaborate with diverse members across teams with weekly group learning opportunities and team breakfasts (and offsite retreats in the future!)
• Dedicated time for your health and wellness, including group workouts and meditations hosted by Brightline employees 
• With your help, we’ll build diverse & equitable programs and experiences

Brightline is a nationally distributed team with many of our team members located throughout the country, some of those being: New York, Boston, Seattle, Portland, Atlanta, Houston, Denver, Minneapolis, San Diego, and Los Angeles. The Brightline office is headquartered in the SF Bay Area, but we consider all local and remote (U.S.) candidates. 

At Brightline, we believe that collaborative, diverse, and empathetic tech & product teams can create transformational products to change the lives of families across the country. In a conscious effort to create a diverse and inclusive environment for our employees and the families we serve, we celebrate our individual differences and walks of life. Brightline is an equal opportunity employer and encourages all applicants from every background and life experience to apply.