Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

Zoom Video Communications is hiring an UX eCommerce Designer to assist with designing eCommerce solutions for zoom.us, covering all stages of the purchasing and upgrade funnels, as well as testing and personalization campaigns. We’re looking for a resourceful team member with a wealth of experience and a willingness to learn quickly in a fast-paced environment. This person will be responsible for creating user-centric informed designs by integrating user research, data, and user testing processes.

Responsibilities

• Creating end-to-end checkout experiences for different user types

• Creating web-based designs that are responsive on tablet and mobile devices

• Distilling complex user flows and interfaces to a simple user-experience

• Prototyping projects and working cross functionally with stakeholders on feedback

• Creating merchandised and personalized pricing pages with robust search and filtering functionality

• Support new product launches via designing the customer purchase and onboarding experience

• Execute pixel-perfect UI designs, packages, spec and prep for engineering.

• Obsessively QA developed software and provide detailed feedback on why certain designs worked and didn't work

• Maintain design systems to ensure product-wide visual consistency 

Requirements

• Four year related degree and 3+ years experience in creating wireframes, storyboards, user flows, process flows and site maps

• 3+ years experience of UI/UX on eCommerce or marketplace products

• Experience with web and responsive design

• Fluent with visual design and wireframing tools e.g. Figma, Axure, Adobe XD, Adobe Photoshop, Balsamiq

• Experience with visual hierarchy, feedback, basic typography, color theory, and page layout concepts

• Understanding of accessibility standards and how this affects design

• Minimum UI design skills demonstrable through a portfolio of previous projects

• Take a data-driven approach to UI/UX design and know how to use data to inform design decision and A/B testing

• Are extremely collaborative and like working with cross-functional teams

• Have the ability to thrive in a fast-paced work environment. Must be a team player who is willing to roll up their sleeves and get the job done. Must be passionate, independent and have strong management skills.

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