Lead Product Designer - Customer Systems & Therapies
Passionate about making a difference in the world of cancer genomics?
With the advent of genomic sequencing, we can finally understand our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we are building the infrastructure to modernize cancer treatment. By analyzing a patient’s genetic data in the context of molecular therapies, Tempus empowers physicians to make real-time data-driven decisions in the clinic based on the comprehensive computational analysis of a patient’s unique pathology.
We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We're looking for designers who are passionate about changing the status quo and bringing cancer care into the 21st century.
About the Role
This role's scope encompasses external clinal tools across numerous disease platforms, including but not limited to, oncology, neurology, and infectious disease. As a Design Lead you will manage other designers and work closely with leadership, Product, Engineering, and other stakeholders to define and shape Tempus’ user experience. You will support your designers by helping to align cross-functional stakeholders and simultaneously build trust across teams.
This role requires you to be focused on business objectives (okrs) and how to achieve them with your Product and Engineering counterparts. You will work directly with the Product Director and Engineering Director of this business unit. You will partner with leaders across disciplines to bring customer-centric ideas to life.
You will also balance creating a culture of exploration and learning, while delivering a high-quality product experience. You monitor that designs are intuitive so that customers may complete their workflows seamlessly and become loyal advocates. Your direct’s own their design solutions in their assigned disease pods, and you will ensure they are presenting solutions in line with our design standards and are supported by research. You regularly provide support to your direct’s whether that is through design feedback, stakeholder management or prioritization of work.
Day to Day Responsibilities
Influence & Approach
- This role will lead the product design efforts for existing and new Customer Systems & Therapies programs. This spans oncology, neurology, infectious disease, and other horizontal supporting teams.
- Help shape the product strategy and vision with respective product managers and stakeholders.
- Foster a culture of documentation and knowledge sharing across several teams and their respective business stakeholders; actively demonstrate these behaviors
- Anticipate and mitigate roadblocks that individual contributors may hit. Able to manage implementation of initiatives that span across teams
- Manage and support designers to produce their best work. Provide regular feedback on performance and evaluate individuals according to the career progression grid. Regularly communicates with his/her/their supervisor to manage difficult situations
Collaboration & Culture
- Work with product counterparts to scope problems so that they can be decomposed by the team
- Effectively lead discussions between teams (eng/product, lab, operations, etc) to accurately resolve requirements. Rarely requires feedback to resolve disagreements
- Routinely connects with stakeholders to align on product goals and approach
- Consistently leverage the design team for feedback and involvement where appropriate (helps to connect the dots)
- A reliable resource to other team members on the goals of the product and the user pain points. Able to describe the pain points in tandem with the business objectives
About you
- Approximately 7 years of experience in fast-paced creative environments
- You are proactive and a natural collaborator - capable of bringing together and aligning various department leaders
- You have prior experience managing designers. You are a supportive manager who enables their direct’s to grow and excel.
- You have a growth mindset and are comfortable continuing to learn and improve.
- You have a preference for progress over perfection
- You possess exceptional product design skills and the ability to implement strategic and conceptual thinking as well.
- You have a compelling portfolio of work that demonstrates high-quality design work
- Have ample experience presenting to senior leadership
- You focus relentlessly on customers’ needs and wants.
- You are proactive in seeking and providing opportunities to improve and expand the team, including team members’ skills and experiences.
- Experience with Sketch, Figma or comparable tool
- Experience with OKRs a big plus
- Knowledge of sequencing or genomics ideal but not required
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