Lead Product Designer - Customer Systems & Therapies

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Passionate about making a difference in the world of cancer genomics?

With the advent of genomic sequencing, we can finally understand our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we are building the infrastructure to modernize cancer treatment. By analyzing a patient’s genetic data in the context of molecular therapies, Tempus empowers physicians to make real-time data-driven decisions in the clinic based on the comprehensive computational analysis of a patient’s unique pathology.

We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We're looking for designers who are passionate about changing the status quo and bringing cancer care into the 21st century.


About the Role

This role's scope encompasses external clinal tools across numerous disease platforms, including but not limited to, oncology, neurology, and infectious disease. As a Design Lead you will manage other designers and work closely with leadership, Product, Engineering, and other stakeholders to define and shape Tempus’ user experience. You will support your designers by helping to align cross-functional stakeholders and simultaneously build trust across teams. 

This role requires you to be focused on business objectives (okrs)  and how to achieve them with your Product and Engineering counterparts. You will work directly with the Product Director and Engineering Director of this business unit. You will partner with leaders across disciplines to bring customer-centric ideas to life.

You will also balance creating a culture of exploration and learning, while delivering a high-quality product experience. You monitor that designs are intuitive so  that customers may complete their workflows seamlessly and become loyal advocates.   Your direct’s own their design solutions in their assigned disease pods, and you will ensure they are presenting solutions in line with our design standards and are supported by research. You regularly provide support to your direct’s whether that is through design feedback, stakeholder management or prioritization of work. 


Day to Day Responsibilities 

Influence & Approach

  • This role will lead the product design efforts for existing and new Customer Systems & Therapies programs. This spans oncology, neurology, infectious disease, and other horizontal supporting teams. 
  • Help shape the product strategy and vision with respective product managers and stakeholders.
  • Foster a culture of documentation and knowledge sharing across several teams and their respective business stakeholders; actively demonstrate these behaviors
  • Anticipate and mitigate roadblocks that individual contributors may hit. Able to manage implementation of initiatives that span across teams
  • Manage and support designers to produce their best work. Provide regular  feedback on performance and evaluate individuals according to the career progression grid. Regularly communicates with his/her/their supervisor to manage difficult situations


Collaboration & Culture

  • Work with product counterparts to scope problems so that they can be decomposed by the team
  • Effectively lead discussions between teams (eng/product, lab, operations, etc) to accurately resolve requirements. Rarely requires feedback to resolve disagreements
  • Routinely connects with stakeholders to align on product goals and approach
  • Consistently leverage the design team for feedback and involvement where appropriate (helps to connect the dots)
  • A reliable resource to other team members on the goals of the product and the user pain points. Able to describe the pain points in tandem with the business objectives


About you 

  • Approximately 7 years of experience in fast-paced creative environments
  • You are proactive and a natural collaborator - capable of bringing together and aligning various department leaders  
  • You have prior  experience managing designers. You are a supportive manager who enables their direct’s to grow and excel.
  • You have a growth mindset and are comfortable continuing to learn and improve.
  • You have a preference for progress over perfection 
  • You possess exceptional product design skills and the ability to implement strategic and conceptual thinking as well. 
  • You have a compelling portfolio of work that demonstrates high-quality design work 
  • Have ample experience presenting to senior leadership 
  • You focus relentlessly on customers’ needs and wants.
  • You are proactive in seeking and providing opportunities to improve and expand the team, including team members’ skills and experiences.
  • Experience with Sketch, Figma or comparable tool
  • Experience with OKRs a big plus 
  • Knowledge of sequencing or genomics ideal but not required

#LI-SH1

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • gcpLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • LookerAnalytics
    • TableauAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • DocuSignCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration

Location

Our Redwood City office is located in a waterfront neighborhood at the heart of Silicon Valley, providing convenient access to tech hubs and boasting a thriving business scene. With excellent transport options and a range of dining choices, it's a dynamic hub for professionals and tech enthusiasts.

An Insider's view of Tempus AI

What’s the vibe like in the office?

The casual setting here in the Chicago office makes everyone less intimidating and more approachable. It's nice to be in an environment where our day-to-day work actually makes a difference, I feel valued. Tempus is also great at welcoming everyone with different backgrounds.

Alexis

Clinical Lab Associate

How do you collaborate with other teams in the company?

I collaborate with various hiring teams on a daily basis. Through weekly meetings, strategic planning, events, and messaging, hiring teams and I have built a collaborative hiring process and have become trusted partners to bring top talent to Tempus. We rely on honest communication, shared goals, and the right tools to set us up for success!

Emma

Recruiter

How does the company support your career growth?

I am always looking for the next opportunity to grow my career, and Tempus has a wealth of opportunities in many departments. Through emerging leaders programs and ongoing conversations with my managers, Tempus has always been supportive in guiding me to find work that is fun, interesting, and maximizes my potential.

Aaron

Senior Operations Manager

What are some things you learned at the company?

One of the things that molded my growth was seeing how much thought goes into the decisions, and how much leadership seeks feedback from the people around them, to help understand the impact of decision-making. Just being a sponge in the room is inspiring. I adapted the styles of many leaders here and use that to create my own leadership style.

Anita

Laboratory Operations Manager

What are Tempus AI Perks + Benefits

Tempus AI Benefits Overview

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Flexible Spending Account
Commuter Benefits
Parental Leave
Charitable Matching Program
Employee Assistance Program (EAP)
Pet Insurance
Company Cafeteria with Breakfast, Lunch & Grab & Go Options
Stocked Kitchen with Snacks
On-Site Barista
Discounted Gym Membership
Discounted Divvy Membership
Diversity & Inclusion Initiatives
Team & Company Outings

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
All staff in Tempus’ laboratories are subject to Tempus’ separate laboratory PTO policies.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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