Director of Communications (Consumer Products)

Sorry, this job was removed at 02:44 p.m. (PST) on Tuesday, Jun 04, 2024
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Remote
7+ Years Experience
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role

Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
We are seeking an experienced communications leader to help build brand awareness of SoFi and its consumer products across banking, investing, lending, and other personal finance offerings. The Director of Communications (Consumer Products) will partner closely with our brand, product marketing, social, and creative teams to conceive, develop, and implement programs that attract attention and build trust.
This role requires a deep understanding of cultural trends and the ever-evolving media landscape to help SoFi stand out in a crowded environment and fulfill its mission.
Key Responsibilities:

  • Develop and implement consumer-facing communication programs that support SoFi's mission and business objectives.
  • Craft data-driven insights and compelling stories that resonate with our target audiences.
  • Employ measurement techniques to assess the impact of communication strategies and adjust tactics accordingly.
  • Maintain an extensive, up-to-date knowledge of the media ecosystem and how to maximize investments across owned, earned, and paid.
  • Serve as a strategic advisor to senior-level executives, providing insights and recommendations on communication strategies.
  • Bridge the gap between strategic planning and execution, ensuring seamless implementation of communication initiatives as part of creative marketing programs.


Qualifications:

  • At least 10-12 years of experience in communications, with a strong preference for work on behalf of innovative,consumer-facing brands.
  • Proven track record of generating earned media and enhancing brand reach in crowded environments.
  • Strong relationships with reporters, editors, and producers.
  • Strong understanding of data and analytics in communications, from storytelling to impact measurement.
  • Experience in working within complex, matrixed organizations and managing cross-functional teams.
  • Excellent communication, leadership, and project management skills.
  • Bachelor's degree.


Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

What the Team is Saying

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The Company
San Francisco, CA
4,800 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

For nearly a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/

Our core values are at the center of how we help our 2+ million members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.

SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.

For more information, visit SoFi.com

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our 2+ million members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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SoFi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

You can work from anywhere! We take a flexible approach to the workplace, allowing employees to choose to be remote, hybrid, or in-office full time.

Typical time on-site: Flexible
San Francisco, CA

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