GRAIL
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured.
Hybrid

Director, Software Quality

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GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit www.grail.com.

The Director, Software Quality Assurance (DSQA) works under the direct supervision of the Vice President, Quality. The (DSQA) leads a team of software quality engineers to ensure that GRAIL’s development process and products meet well-defined standards of quality. The role is empowered to establish the required thresholds GRAIL’s software must meet in order to be released. Qualified candidates recognize that QA is both a science and an art and is a distinct professional discipline that requires continuous learning and training, with a focus on performance, scalability, maintainability, reliability, usability and security.

You Will:

  • The primary responsibility is to lead quality efforts to deliver software on time, within budget in a way that is aligned with GRAIL’s corporate strategy
  • Define, train, enforce and execute standards and compliance, results-based key performance indicators (KPI’s), root cause analysis and defect prevention techniques, test standards and reports
  • Hire, mentor and motivate a team of world class software quality engineers that promote a culture of continuous improvement
  • Access product, compliance and operational risks and develop strategies that align with broader strategic priorities
  • Communicate an engaging quality mission to each key functional area to inspire proactive attention within GRAIL
  • Develop and execute a reliability strategy, ensuring that appropriate verification and validation testing are being executed to ensure functional requirements are met
  • Drive direction for manual and automated test strategies across multiple environments
  • Manage and improve development of automated test cases to increase reliability, predictability, and manageability of deployed solutions on on-prem and cloud environments
  • Develop standard processes to document software defects using a defect tracking system and regularly triaging defects; developing tools and reports to monitor defect resolution efforts and track successesCollaborate with software development leaders and teams to establish release criteria
  • Work with VP, Quality to define and continuously improve quality standards and processes
  • Accountable for overall team performance measured by execution on release commitments

Your Background Will Include:

  • 10+ years of hands-on experience of SW testing and release management in a dynamic, regulated environment with a strong focus on test automation
  • Bachelor of Science degree in software engineering, computer science, or similar educational/experience equivalent
  • Industry experience within in vitro diagnostics (IVD) highly preferred; pharmaceutical, biologics or medical device experience also acceptable
  • Previous laboratory experience or research background preferred
  • Thorough knowledge of FDA Regulations under 21 CFR 820 and 21 CFR 812, GCP, ICH guidelines and other US and international clinical regulatory requirements
  • Proven experience in design, creation, and execution of automated test cases across all stages of product development
  • Exceptional experience in developing test plans and test cases by analyzing user stories, participating in design reviews, and collaborating with the development teams
  • Minimum of 5 years quality assurance management with proven success in delivering large and complex software projects supporting multiple engineering teams
  • Proven SW Development Life Cycle (SDLC) background and experience, familiarity and direct experience with Agile development methodologies, including SCRUM, KANBAN and XP practices, Continuous Integration and Continuous Deployment (CI/CD)
  • Solid experience working with modern test automation technologies 
  • Experience hiring, mentoring and coaching top quality engineering talent
  • Wide and lateral communication skills with the ability to demonstrate technical concepts to non-technical audiences
  • Excellent interpersonal communication (written and verbal), and organizational skills
  • Ability to travel as required (up to 25%)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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What are GRAIL Perks + Benefits

GRAIL Benefits Overview

We’re committed to creating the best experience for everyone at GRAIL, ensuring that each member of our team has comprehensive benefits and resources to thrive at all stages of life, both at work and at home.

Culture
Volunteer in local community
We parter with Bay Area local partners such as Life Science Cares to help meet basic needs in the community.
Partners with nonprofits
GRAIL partners with The Honor Foundation to facilitate mock interviews to help military professionals transition to civilian life. Also oSTEM and The National Sales Network to identify diverse talent.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is included as part of our standard interview training. We also have a formal training on the topic of unconscious bias that is facilitated by the People Team.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
GRAIL proudly offers 4 employee resources groups led by team members in tandem with an executive sponsor. They include: ASERG, WERG, PRIDE, and BIPOCC.
Hiring practices that promote diversity
GRAIL's Talent team has partnered with a variety of non-profits, associations and job boards including WITI, oSTEM, THF, DiversityJobs and The National Sales Network to identify diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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